Retail Training Specialist — Beauty Brand Growth

Clicks Group Limited; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Body Shop in Woodstock, Cape Town is seeking a Trainer to support the brand by developing people through targeted training and coaching to achieve strategic objectives and operational excellence.

You will coordinate learning activities, deliver development programmes, evaluate training impact, maintain records, and collaborate with stakeholders to drive a development culture. Travel between sites may be required.

Qualifications

• 3 Year Diploma or Degree (ODETDP) essential.
• 2-3 years training and development experience.
• 2-3 years experience in facilitation and presentation.
• Knowledge of the retail beauty industry (desirable).
• Qualification in Somatology or Health and Skincare or related (desirable).

Responsibilities

• To analyse needs, design, plan, communicate, organise and co-ordinate the training calendar and subsequent training events (internal and external), as agreed with the Business Leader and Training Strategy.
• Facilitate training as per training calendar and perform coaching where appropriate.
• Conduct assessments during and after training, and communicate results timeously to all relevant parties.
• Keep record of training events by using attendance registers, logging training records onto the CRS system and reporting training results to relevant parties.
• Support training and development projects where agreed.
• Support with course material maintenance and training program design, where assigned and realised.
• Ensure own business updates and understanding to allow effective and real time skill transfer.
• To support line by overseeing and driving the implementation of key training programs (e.g. TBS Store Manager Development Program).
• Build and maintain relationships with key stakeholders and use these relationships to actively drive a development culture within The Body Shop.

Skills

Training needs analysis

Communication skills

Verbal and written communication

Education

3 Year Diploma or Degree (ODETDP)

Job description

The Body Shop in Woodstock, Cape Town is seeking a Trainer to support the brand by developing people through targeted training and coaching to achieve strategic objectives and operational excellence.

You will coordinate learning activities, deliver development programmes, evaluate training impact, maintain records, and collaborate with stakeholders to drive a development culture. Travel between sites may be required.