Retail Supervisor

Placements24; East London; On-site; CAD 21,000 - 32,000; Full time

Benefits offered by this job

Overtime eligibility

Employee discounts

Career growth opportunities

Job summary

Placements24 is seeking a dedicated Retail Supervisor to support the management team at our East London store. You will supervise a team of retail associates, assist in daily operations, and help drive customer service excellence in a fast-paced environment.

The role offers opportunities for career growth, an overtime-eligible schedule, and employee discounts on store products. You will lead by example and contribute to achieving sales targets through teamwork.

Qualifications

• Previous experience in a retail environment, with some supervisory or leadership experience preferred.

Responsibilities

• Supervise and guide retail associates, providing training and support to ensure high performance.
• Assist in managing inventory, including receiving, stocking, and conducting regular stock checks.
• Ensure the store maintains high standards of visual merchandising and cleanliness.
• Handle customer inquiries, complaints, and returns effectively to ensure customer satisfaction.
• Support the Store Manager in daily operations, including opening and closing procedures.
• Contribute to achieving store sales targets through effective teamwork and customer engagement.

Skills

Retail supervision

Customer service

Communication skills

Team leadership

Inventory management

Job description

About the Role

Our client is seeking a dedicated and proactive Retail Supervisor to support the management team at their store in East London . In this role, you will be instrumental in ensuring the smooth daily operations of the store, leading by example, and assisting in customer service excellence. You will supervise a team of retail associates, handle operational tasks, and contribute to achieving sales goals. This is an excellent opportunity for someone looking to advance their career in retail management within the Eastern Cape .

Key Responsibilities

• Supervise and guide retail associates, providing training and support to ensure high performance.
• Assist in managing inventory, including receiving, stocking, and conducting regular stock checks.
• Ensure the store maintains high standards of visual merchandising and cleanliness.
• Handle customer inquiries, complaints, and returns effectively to ensure customer satisfaction.
• Support the Store Manager in daily operations, including opening and closing procedures.
• Contribute to achieving store sales targets through effective teamwork and customer engagement.

Requirements

• Previous experience in a retail environment, with some supervisory or leadership experience preferred.
• Strong understanding of retail operations, sales processes, and customer service principles.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced retail environment and lead by example.
• Reliable and punctual, with a strong work ethic.
• Flexibility to work various shifts, including weekends and holidays, as required for East London retail operations.

Benefits

• Competitive hourly wage with potential for overtime.
• Opportunities for career growth and advancement within the retail sector.
• Employee discounts on store products.
• A positive and dynamic work environment in our East London store.
• Valuable experience in retail supervision and team leadership.