Retail Sales Associate

Placements24; East London; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on store merch

Training and career growth

Supportive team environment

Job summary

Placements24 is seeking a friendly Retail Sales Associate to join a store in the East London area, delivering excellent customer service and helping customers select products to drive sales. The role emphasizes positivity, teamwork, and a strong knowledge of products to meet sales targets.

The position requires great communication skills, a proactive attitude, and the ability to work flexible retail hours, including weekends and holidays, in a fast-paced environment.

Qualifications

• Experience in retail sales or customer service preferred.
• Excellent communication and interpersonal skills.
• Positive attitude and passion for helping customers.
• Ability to work effectively in a team environment.
• Basic understanding of sales principles and product knowledge.
• Flexibility to work retail hours, including weekends and holidays, in East London.

Responsibilities

• Greet customers warmly and provide exceptional service throughout their shopping experience.
• Assist customers in finding products, answering inquiries, and offering personalized recommendations.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain visual merchandising standards and ensure the store is well-organized and presentable.
• Achieve individual sales targets and contribute to overall store performance goals.
• Handle customer issues and complaints professionally and elevate when necessary.

Skills

Customer service

Communication

Teamwork

Retail knowledge

POS handling

Tools

POS system

Job description

About the Role

Our client is seeking a friendly and customer-oriented Retail Sales Associate for their store located in East London . This position involves engaging directly with customers, assisting them with product selection, and driving sales within the retail environment. You will be responsible for providing excellent customer service, maintaining store presentation, and contributing to the overall success of the branch in the Eastern Cape . The ideal candidate is passionate about customer interaction and thrives in a fast-paced retail setting, embodying the company's commitment to quality and customer satisfaction.

Key Responsibilities

• Greet customers warmly and provide exceptional service throughout their shopping experience.
• Assist customers in finding products, answering inquiries, and offering personalized recommendations.
• Process sales transactions accurately and efficiently using the Point of Sale (POS) system.
• Maintain visual merchandising standards and ensure the store is well-organized and presentable.
• Achieve individual sales targets and contribute to overall store performance goals.
• Handle customer issues and complaints professionally and elevate when necessary.

Requirements

• Previous experience in a retail sales or customer service role is preferred.
• Excellent communication and interpersonal skills.
• A positive attitude and a passion for helping customers.
• Ability to work effectively in a team environment.
• Basic understanding of sales principles and product knowledge.
• Flexibility to work retail hours, including weekends and holidays, in East London .

Benefits

• Competitive hourly wage and potential for sales commissions.
• Employee discounts on store merchandise.
• Opportunities for training and career growth within the retail sector.
• A supportive and friendly team environment.
• Contribution to a well-regarded brand within the Eastern Cape retail landscape.