Retail Team Lead - Vereeniging

Placements24; Vereeniging; On-site; ZAR 88,000 - 108,000; Full time

Benefits offered by this job

Career advancement

Employee discounts

Comprehensive training

Dynamic team environment

Performance-based bonuses

Medical aid

Leadership exposure

Job summary

Placements24 is seeking an energetic Retail Team Lead in Vereeniging to drive sales and customer satisfaction. You will mentor junior sales staff, manage daily store operations, and support merchandising and inventory tasks in a fast‑paced retail environment.

You will lead by example, coaching on product knowledge and sales techniques while maintaining high standards of service. This role offers career development within a dynamic team.

Qualifications

• Previous retail sales role with leadership potential or experience.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and passion for helping customers.
• Ability to motivate and inspire a team.
• Good understanding of retail operations and sales principles.
• Flexible hours, including weekends and public holidays.
• Organized and able to manage multiple tasks.

Responsibilities

• Lead and motivate a team of retail associates to achieve sales and service goals.
• Assist in daily store operations, including opening and closing procedures.
• Provide guidance and coaching on product knowledge and sales techniques.
• Ensure exceptional customer service is delivered at all times.
• Oversee merchandising and visual presentation standards.
• Support inventory management activities, including stock counts and replenishment.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries and resolve complaints professionally.
• Contribute to a positive and collaborative team atmosphere.
• Assist management with staff scheduling and performance feedback.

Skills

Leadership

Communication

Customer service

Motivation

Organization

POS systems

Tools

POS systems

Job description

About the Role

Our client is looking for an energetic and experienced Retail Team Lead to spearhead their team in Vereeniging . This role is essential for fostering a high-performance sales culture, providing exceptional customer service, and ensuring operational standards are met. As a Team Lead, you will mentor and guide junior sales associates, assist in managing daily store operations, and play a key role in achieving sales targets. The ideal candidate will have a proven ability to motivate others, a strong understanding of retail best practices, and a passion for customer engagement. This position offers a great opportunity for career development within the retail sector. You will be instrumental in creating a positive and productive work environment that encourages sales success and customer loyalty. We pride ourselves on supporting our leaders and fostering growth opportunities within the company. The Vereeniging location offers a vibrant community.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve sales and service goals.
• Assist in daily store operations, including opening and closing procedures.
• Provide guidance and coaching to team members on product knowledge and sales techniques.
• Ensure exceptional customer service is delivered at all times.
• Oversee merchandising and visual presentation standards.
• Support inventory management activities, including stock counts and replenishment.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries and resolve complaints in a professional manner.
• Contribute to a positive and collaborative team atmosphere.
• Assist management with staff scheduling and performance feedback.

Requirements

• Previous experience in a retail sales role, with demonstrated leadership potential or experience.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and a passion for helping customers.
• Ability to motivate and inspire a team.
• Good understanding of retail operations and sales principles.
• Ability to work flexible hours, including weekends and public holidays.
• Organized and able to manage multiple tasks effectively.
• Proficiency with POS systems is required.
• A proactive approach to problem-solving.
• Experience in Vereeniging retail is a plus.

Benefits

• Competitive annual salary of 98000 R.
• Opportunities for career advancement into management roles.
• Generous employee discounts on merchandise.
• Comprehensive training and development programs.
• A dynamic and supportive team environment.
• Performance-based bonuses and recognition.
• Contribution towards medical aid.
• Exposure to leadership responsibilities.