Retail Store Manager — Lead Flagship Pietermaritzburg Team

Placements24; Pietermaritzburg; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Career advancement opportunities

Job summary

WhatJobs Direct in Pietermaritzburg is seeking an experienced Retail Store Manager to lead our flagship store in KwaZulu-Natal. This role drives store performance, including sales, team management, and customer service, while optimizing inventory and store presentation.

You will build a high-performing team, manage budgets, and ensure compliance with company standards, delivering an outstanding shopping experience.

Qualifications

• Minimum of 5 years of retail management experience.
• Strong leadership and people management skills.
• Excellent understanding of retail operations, sales techniques and customer service.

Responsibilities

• Manage day-to-day store operations and profitability.
• Lead, recruit, train, and develop a high-performing team.
• Drive sales performance with effective strategies and team motivation.
• Oversee inventory, stock control, ordering and loss prevention.
• Ensure outstanding customer experience and promptly resolve inquiries.
• Maintain visual merchandising and a clean, organized store.
• Manage store budgets and optimize operational efficiency.
• Implement company policies ensuring regulatory compliance.
• Analyze sales reports and KPIs to identify growth opportunities.

Skills

Retail management

Leadership

Customer service

Inventory management

Budgeting

Job description

WhatJobs Direct in Pietermaritzburg is seeking an experienced Retail Store Manager to lead our flagship store in KwaZulu-Natal. This role drives store performance, including sales, team management, and customer service, while optimizing inventory and store presentation.

You will build a high-performing team, manage budgets, and ensure compliance with company standards, delivering an outstanding shopping experience.