Retail Store Manager

Placements24; Richards Bay; On-site; ZAR 260,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health benefits

Job summary

Placements24 in Richards Bay is seeking an energetic Retail Store Manager to lead our branch, drive sales, and ensure a premier shopping experience. You will guide a dedicated team, uphold merchandising standards, and manage inventory to optimize profitability.

The role requires proven store leadership, a track record of achieving targets, and excellent customer service. You will oversee opening/closing procedures, POS operations, and day-to-day store management in a vibrant coastal community.

Qualifications

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in meeting sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in retail POS systems and inventory management software.
• Passion for fashion/retail and consumer trends.

Responsibilities

• Drive store sales and profitability through effective sales strategies and team performance management.
• Recruit, train, and develop a high-performing team of sales associates and supervisors.
• Ensure outstanding customer service and resolve issues promptly.
• Manage store inventory and stock control to minimize shrinkage.
• Maintain store presentation and visual merchandising standards.
• Oversee daily store operations, including opening/closing procedures, cash handling.

Skills

Leadership

Sales targets

Customer service

Team management

POS systems

Inventory management

Visual merchandising

Communication

Job description

Our client is seeking an energetic and customer-focused Retail Store Manager to lead their successful branch in Richards Bay . This role is critical for driving sales performance, ensuring exceptional customer service, and managing all aspects of store operations. You will be responsible for leading and motivating the store team, maintaining visual merchandising standards, and controlling inventory effectively. This is a fantastic opportunity for a passionate retail leader to shape the success of a well-known brand in a vibrant coastal community, ensuring a premier shopping experience for all customers.

Key Responsibilities

• Drive store sales and profitability through effective sales strategies and team performance management.
• Recruit, train, and develop a high-performing team of sales associates and supervisors.
• Ensure outstanding customer service is delivered at all times, handling customer inquiries and resolving issues promptly.
• Manage store inventory, including ordering, receiving, and stock control, to minimize shrinkage and optimize stock levels.
• Maintain store presentation and visual merchandising standards according to company guidelines.
• Oversee daily store operations, including opening and closing procedures, cash handling, and security.

Requirements

• Proven experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in meeting sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in retail POS systems and inventory management software.
• Passion for fashion/retail and a strong understanding of consumer trends.

Benefits

• Competitive salary and attractive commission/bonus structure.
• Employee discounts on store merchandise.
• Comprehensive health benefits package.
• Opportunities for advancement within the retail group.
• A dynamic and fast-paced work environment in beautiful Richards Bay .