Retail Store Manager

Placements24; Stellenbosch; Hybrid; ZAR 420,000 - 580,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Employee discounts and retail perks

Professional development opportunities

Hybrid work model

Job summary

Placements24 is seeking an enthusiastic and experienced Retail Store Manager to lead a boutique in Stellenbosch. The role focuses on driving sales, managing store operations, and delivering an exceptional customer experience.

You will lead a team, handle inventory, and ensure profitability with strong visual merchandising and customer engagement. The ideal candidate has at least 3 years in retail management, excellent leadership and communication skills, and a passion for fashion retail in the

Qualifications

• Minimum 3 years of experience in retail management.
• Strong leadership, customer service, and store operations knowledge.
• Excellent communication and interpersonal skills.
• Ability to analyze sales data and implement growth strategies.
• Experience in visual merchandising and inventory control.
• Passion for fashion/retail and customer satisfaction in Stellenbosch area.

Responsibilities

• Manage all aspects of store operations, including sales, customer service, and staff supervision.
• Achieve and exceed store sales targets through effective sales strategies and team motivation.
• Ensure visual merchandising standards are maintained to enhance product presentation and store appeal.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage.
• Provide excellent customer service, resolving customer issues promptly and professionally.
• Train, coach, and develop store staff to ensure a high-performing team.

Skills

Retail management

Leadership

Sales

Customer service

Visual merchandising

Inventory management

Data analysis

Communication

Job description

About the Role

Our client is searching for an enthusiastic and experienced Retail Store Manager to lead their boutique in Stellenbosch . This role is responsible for driving sales, managing store operations, and providing an exceptional customer experience. You will be expected to lead a team, manage inventory, and ensure the store operates profitably and efficiently. The ideal candidate is passionate about retail, possesses strong leadership skills, and has a keen eye for visual merchandising and customer engagement.

Key Responsibilities

• Manage all aspects of store operations, including sales, customer service, and staff supervision.
• Achieve and exceed store sales targets through effective sales strategies and team motivation.
• Ensure visual merchandising standards are maintained to enhance product presentation and store appeal.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage.
• Provide excellent customer service, resolving any customer issues promptly and professionally.
• Train, coach, and develop store staff to ensure a high-performing team.

Requirements

• Minimum 3 years of experience in retail management , with a proven track record of success.
• Strong understanding of retail sales, customer service, and store operations .
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze sales data and implement strategies for growth.
• Experience in visual merchandising and inventory management.
• Passion for fashion/retail and customer satisfaction in the Stellenbosch area.

Benefits

• Competitive salary with performance-based bonuses.
• Employee discounts and other retail-specific perks.
• Opportunities for professional development and advancement within the retail sector.
• A vibrant and dynamic work environment.
• Hybrid work model offering flexibility in operational and administrative tasks.