Retail Store Manager

Top Vitae; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading retail company in Mbombela (Nelspruit) seeks a Retail Manager to oversee store operations, ensure compliance with company policies, and maintain customer relationships. The ideal candidate has at least 5 years of retail management experience, proficiency in MS Office, and strong leadership skills. Responsibilities include scheduling tasks, managing performance, and preparing financial reports. Candidates should be detail-oriented, able to multitask, and possess excellent problem-solving abilities.

Qualifications

• Grade 12/Matric or equivalent.
• Minimum 5 years of retail management experience.
• Proficient in MS Office; Sage Evolution advantageous.

Responsibilities

• Scheduling and delegating tasks to employees.
• Monitoring employees' performance.
• Conducting cash-ups and preparing reports.
• Establishing strong customer relationships.
• Enforcing company policies.
• Addressing customer concerns.
• Fostering collaboration with departments.

Skills

Proficiency in verbal and written communication

Excellent team player

Negotiation skills

Detail-oriented

Time management

Active listening

Results-driven

Ability to multitask

Work under pressure

Analytical and problem-solving skills

Education

Grade 12/Matric

5 years of previous retail management experience

Proficient experience in MS Office

Sage Evolution experience

Tools

MS Office

Sage Evolution

Job description

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification

• Grade 12/Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.