Assistant Store Manager - The Body Shop Cavendish

Clicks Group Limited; Cape Town; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Clicks Group is seeking an Assistant Store Manager for The Body Shop Cavendish in Cape Town to assist the store manager in planning and directing daily operations. You will help drive sales, control stock and expenses, and ensure high customer service standards while leading and developing the store team.

The role requires 1–3 years in retail and a retail management diploma is desirable. It is a permanent, market-related position in Cape Town with EE considerations.

Qualifikationen

• 1 to 3 years experience in a retail environment is essential.
• Business and/or Retail Management Diploma is desirable.

Aufgaben

• Assist the Store Manager to plan, lead and direct day-to-day store operations.
• Support achievement of sales, trading profit, stock, waste and expenses targets.
• Provide high standards of customer service in line with company principles.
• Assist with people management, development and staffing needs.
• Model and reinforce company values and store image in daily activities.

Kenntnisse

People management

Customer service

Stock management

Communication

Planning & organization

Leadership

Decision making

Ausbildung

Retail management diploma (desirable)

Jobbeschreibung

Assistant Store Manager - The Body Shop Cavendish

Listing reference: click_025898

Listing status: Online

Apply by: 13 August 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

The main purpose of the job is to assist the store manager to plan, lead and direct the effective management of day to day operations of the store team in order to achieve operational excellence and business objectives as well as to act as store manager in the absence.

Job Objectives

• To assist the Store Manager to ensure maximum profitability of the store by managing key financial indicators (sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To assist the Store Manager to deliver high standards of customer service consistently, through ensure adherence to the customer service principles.
• To assist the Store Manager to ensure effective people management, development and alignment in store in order to build capacity and meet staffing needs.
• To assist the Store Manager to drive and manage compliance to all in store processes, policies and procedures aligned to requirements.
• To be a role model for staff presenting the image and behaviour of management to which the company aspires through its values.

Qualifications and Experience

• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment (essential).

Skills, Abilities and Job Related Knowledge

• Managing service and performance.
• Basic retail industry principles.
• Selling and interpersonal skills.
• Interacting with customers.
• Stock Management.
• Communication and analytical skills.
• Literacy and numeracy skills.
• Conflict and dispute management skills.
• Managing, training and presenting to staff.
• Ability to speak English and preferably one other official language.
• Deciding and Initiating Action.
• Leading and Supervising.
• Planning and Organising.
• Delivering Results and Meeting Customer Expectations.
• Adapting and Responding to Change.
• Coping with Pressures and Setbacks.
• Achieving Personal Work Goals and Objectives.

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