Retail Store Associate - Customer Engagement Focus

Placements24; LegKraal Gate; Hybrid; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Employee discounts

Hybrid work model

Job summary

Placements24 is seeking a customer-focused Retail Store Associate for the Mahikeng, North West location. You will engage customers on the sales floor, drive sales, and maintain an inviting store atmosphere with strong product knowledge and promotions.

This role offers a hybrid work model, combining in-store customer interactions in Mahikeng with remote administrative tasks such as data entry or inventory checks.

Qualifications

• Previous experience in retail sales or customer service.
• Excellent interpersonal and communication skills.
• Ability to work independently with remote duties.
• Flexible weekends availability in Mahikeng.

Responsibilities

• Engage customers on the sales floor and offer recommendations.
• Process sales transactions accurately using the POS system.
• Maintain knowledge of products and promotions.
• Assist with stock and merchandising.
• Perform remote data entry or inventory checks.

Skills

Interpersonal skills

Communication skills

Customer engagement

Independent work

Education

High school diploma or equivalent

Tools

POS systems

Job description

Our client, a boutique retailer known for its unique product selection, is seeking a customer-focused Retail Store Associate for their Mahikeng, North West location. This role emphasizes building strong relationships with customers, understanding their needs, and providing a personalized shopping experience. You will be responsible for sales, customer engagement, and maintaining the store's inviting atmosphere. While based in Mahikeng, North West, this position offers a hybrid work model, allowing for some remote administrative or planning tasks. Join a team that values genuine customer connections and high-quality products.

Key Responsibilities

• Engage customers on the sales floor, offering assistance and product recommendations.
• Build rapport with customers, fostering loyalty and repeat business.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain a thorough knowledge of products and promotions.
• Assist with visual merchandising and maintaining store presentation standards.
• Manage inventory, including receiving, stocking, and participating in stocktakes.
• Handle customer inquiries and resolve issues with professionalism and empathy.
• Contribute to a positive and collaborative team environment.
• Perform administrative tasks, which may include remote data entry or inventory checks.

Requirements

• Previous experience in retail sales or customer service.
• Exceptional interpersonal and communication skills.
• A genuine passion for customer engagement and providing outstanding service.
• Ability to work independently and manage tasks effectively, including some remote duties.
• Proficiency with POS systems and basic inventory procedures.
• Flexible availability, including weekends, to cover store hours in Mahikeng, North West.
• A neat and professional appearance.
• High school diploma or equivalent.
• An outgoing personality and a proactive approach to sales and customer relations.

Benefits

• This role offers a competitive salary and a dynamic work environment with opportunities for growth.
• Enjoy employee discounts on our client's curated product selection.
• The hybrid nature of the role provides flexibility, combining in-store customer interaction in Mahikeng, North West, with remote administrative responsibilities.
• Be part of a team that prioritizes customer relationships and offers a rewarding retail experience.