Retail Shop Assistant & Cashier — Service Excellence

Clicks Group Limited; Saldanha; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Clicks Group in Western Cape is recruiting a Shop Assistant / Cashier for a permanent role. You will deliver service excellence, operate the POS, handle transactions, and assist with merchandising to ensure a positive customer experience.

The ideal candidate should have basic math skills, good customer service sense, and the ability to work in a fast-paced retail environment while maintaining accuracy and a friendly, professional demeanour.

Qualifications

• Basic math skills required.
• Retail/FMCG background helpful.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.
• Planning and organising skills essential.
• Problem-solving skills.
• Strong customer orientation.
• Relating and networking.
• Following instructions and procedures.
• Delivering results and meeting customer expectations.
• Teamwork and interpersonal skills.
• Persuading and influencing.
• Handling pressure effectively.

Responsibilities

• Deliver service excellence through customer service, POS operations and in-store merchandising.
• Execute all POS transactions accurately and efficiently while maintaining cash control.
• Maintain high standards of store appearance and assist with stock replenishment and merchandising.

Skills

Basic math

Customer service

Merchandising

Stock management

Communication

Tools

POS system

Job description

Clicks Group in Western Cape is recruiting a Shop Assistant / Cashier for a permanent role. You will deliver service excellence, operate the POS, handle transactions, and assist with merchandising to ensure a positive customer experience.

The ideal candidate should have basic math skills, good customer service sense, and the ability to work in a fast-paced retail environment while maintaining accuracy and a friendly, professional demeanour.