Retail Cashier & Customer Service Pro

Clicks Group Limited; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group Limited is hiring a Shop Assistant / Cashier in a Clicks store in the Western Cape. You will deliver service excellence at the point of sale, handle cash, and promote the clubcard while engaging customers with a friendly and professional service.

You will maintain product knowledge, support merchandising standards, and contribute to a positive customer experience as part of a dynamic retail team.

Qualifications

• Basic math skills and numeracy required.
• Experience in retail/FMCG merchandising and promotions.
• Understanding of stock management procedures.
• Commitment to customer service excellence.
• Strong planning, organisation and problem-solving abilities.
• Customer-oriented mindset and ability to connect with people.

Responsibilities

• Deliver service excellence through POS operations and merchandising to ensure a positive customer experience.
• Maintain accuracy when scanning merchandise and processing payments, including clubcard enrollment.
• Promote and enroll clubcard members to hit participation targets.
• Promote promotions to drive sales and ensure customers feel good and pay less.
• Act as brand ambassador with a friendly, professional service and maintain store standards.
• Stay knowledgeable about products, ranges, promotions and events to provide accurate information.

Skills

Basic math

Retail/FMCG background

Stock management procedures

Customer service excellence

Planning and organising

Problem solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Job description

Clicks Group Limited is hiring a Shop Assistant / Cashier in a Clicks store in the Western Cape. You will deliver service excellence at the point of sale, handle cash, and promote the clubcard while engaging customers with a friendly and professional service.

You will maintain product knowledge, support merchandising standards, and contribute to a positive customer experience as part of a dynamic retail team.