Retail Cashier & Service Champion

Clicks Group Limited; Pretoria; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Clicks Group Limited in Pretoria is seeking a Shop Assistant / Cashier who will report to the Store Manager. The role focuses on delivering service excellence at the point of sale, handling cash, and promoting promotions to enhance the customer experience.

You will maintain store standards, assist customers, and share product knowledge with relief staff while upholding company values and a professional, friendly demeanor.

Qualifications

• Maths 50% and English 50% at Grade 12 level.
• Experience in a customer facing role within a retail/FMCG store operations environment.

Responsibilities

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers 'feel good and pay less'.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Maths

English

Education

Grade 12

Job description

Clicks Group Limited in Pretoria is seeking a Shop Assistant / Cashier who will report to the Store Manager. The role focuses on delivering service excellence at the point of sale, handling cash, and promoting promotions to enhance the customer experience.

You will maintain store standards, assist customers, and share product knowledge with relief staff while upholding company values and a professional, friendly demeanor.