Customer-Centric Retail Cashier & Service Pro

Clicks Group Limited; Bredasdorp; On-site; ZAR 111,600 - 167,400; Full time

Job summary

Clicks Group Limited is looking for a passionate Shop Assistant / Cashier in Bredasdorp. This role involves delivering service excellence, maintaining operational standards, and ensuring a positive customer experience.

The tenant will assist customers at the point of sale and promote Clicks' clubcard memberships to enhance sales. A background in retail or FMCG and familiarity with customer service principles are essential. Applicants should have strong problem-solving skills and a passion for helping customers.

Qualifications

• Retail/FMCG background and understanding of merchandising and promotions principles.
• Basic math’s calculations.
• Knowledge of customer service excellence.

Responsibilities

• Deliver service excellence through efficient customer service.
• Execute all operational activities at the point of sale.
• Maintain high levels of accuracy when scanning merchandise.

Skills

Basic math’s calculations

Retail/FMCG background

Understanding of stock management procedures

Knowledge of customer service excellence

Planning and organising skills

Problem-solving skills

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results

Working with people

Persuading and Influencing

Coping with Pressures

Job description

Clicks Group Limited is looking for a passionate Shop Assistant / Cashier in Bredasdorp. This role involves delivering service excellence, maintaining operational standards, and ensuring a positive customer experience.

The tenant will assist customers at the point of sale and promote Clicks' clubcard memberships to enhance sales. A background in retail or FMCG and familiarity with customer service principles are essential. Applicants should have strong problem-solving skills and a passion for helping customers.