Retail Cashier & Customer Service Specialist

Clicks Group

Randburg

On-site

ZAR 120,000 - 180,000

Full time

46 hours ago
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Job summary

Clicks Group in Randburg is seeking a Shop Assistant / Cashier to support in-store operations, handle cash transactions and promote clubcard memberships. You will deliver friendly service, manage POS processes and uphold merchandising standards to create a positive customer experience.

The role requires basic maths, a Grade 12 qualification, and a customer-focused approach within a permanent retail environment.

Qualifications

  • Basic maths calculations and a retail/FMCG background are preferred.
  • Understanding of stock management procedures.
  • Knowledge of customer service excellence.

Responsibilities

  • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
  • To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
  • To ensure the safe handling of cash at all times.
  • To enroll new clubcard members to achieve targets.
  • To promote promotions to positively affect sales and ensure customers feel good and pay less.
  • To deliver superior customer service as a brand ambassador.
  • To maintain merchandising and housekeeping per store standards.
  • To support Clicks' vision to be the first choice health and beauty retailer.

Skills

Customer service
Cash handling
POS operation
Teamwork
Communication
Following instructions
Selling/promotions
Planning and organising

Education

Grade 12
Maths 50% & English 50%

Job description

Clicks Group in Randburg is seeking a Shop Assistant / Cashier to support in-store operations, handle cash transactions and promote clubcard memberships. You will deliver friendly service, manage POS processes and uphold merchandising standards to create a positive customer experience.

The role requires basic maths, a Grade 12 qualification, and a customer-focused approach within a permanent retail environment.

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