Retail Sales Trainer

Placements24; Gqeberha; Hybrid; ZAR 250,000 - 350,000; Full time

Benefits offered by this job

Flexible remote work

Travel opportunities

Professional development

Job summary

Placements24 is seeking a Retail Sales Trainer to develop and deliver training programs for sales teams across the Eastern Cape, with a primary focus on the Port Elizabeth region. The role involves designing curriculum, conducting workshops, and coaching staff to sustain a high-performance sales culture, with remote-friendly flexibility and occasional travel.

You will stay updated on product knowledge and sales methodologies to ensure relevant and effective training across locations.

Qualifications

• Proven experience in sales training or an L&D role within retail.
• Excellent presentation, facilitation, and communication skills.
• Strong understanding of retail sales processes and customer service.
• Experience developing engaging training content and materials.

Responsibilities

• Design and deliver comprehensive sales training programs for retail staff.
• Conduct training sessions in-person and virtually.
• Develop training materials including manuals and e-learning modules.
• Assess training effectiveness using performance metrics.
• Provide coaching to sales associates to improve performance.
• Stay current with product knowledge and sales best practices.

Skills

Sales training

Presentation

Communication

Retail sales knowledge

Adult learning theory

Coaching

Tools

Virtual training platforms

E-learning tools

Job description

About the Role

Our client is looking for an engaging and knowledgeable Retail Sales Trainer to develop and deliver training programs for their sales teams across the Eastern Cape, with a primary focus on the Port Elizabeth region. This role is vital in equipping staff with the skills, product knowledge, and sales techniques needed to excel. You will design curriculum, conduct workshops, and provide ongoing coaching to foster a high-performance sales culture. This remote-friendly position offers the flexibility to impact a broad audience while ensuring consistent training standards.

Key Responsibilities

• Design, develop, and implement comprehensive sales training programs for new and existing retail staff.
• Conduct engaging and effective training sessions, workshops, and seminars, both in-person and virtually.
• Develop training materials, including presentations, manuals, and e-learning modules.
• Assess training effectiveness through performance evaluations, feedback, and sales metric analysis.
• Provide individual coaching and support to sales associates to enhance their skills and performance.
• Stay current with product knowledge, sales methodologies, and industry best practices to ensure training relevance.

Requirements

• Proven experience in sales training or a related L&D role within the retail sector.
• Excellent presentation, facilitation, and communication skills.
• Strong understanding of retail sales processes, customer service principles, and adult learning theories.
• Ability to develop engaging training content and materials.
• Proficiency with virtual training platforms and e-learning tools. Willingness to travel occasionally to retail locations as needed, particularly in the Port Elizabeth area.

Benefits

• Competitive salary and performance-based incentives.
• Flexible remote work arrangement with occasional travel.
• Opportunities for professional development and career growth.
• Contribute significantly to the skill enhancement of the sales force.
• A supportive environment focused on continuous learning and development.