Retail Sales Specialist - Paarl

Placements24; Paarl; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts on luxury homeware

Product training and development

Job summary

Placements24 is seeking a motivated Retail Sales Specialist for a luxury homeware store in Paarl, Western Cape. You will engage customers, offer expert product advice, and drive sales while upholding premium visual merchandising standards.

You will process transactions via POS, build lasting customer relationships, and stay current on product knowledge and trends. Weekend and holiday availability is required in a team-focused environment.

Qualifications

• Experience in luxury or premium homeware retail is preferred.
• Excellent interpersonal and customer service skills.
• Ability to engage a diverse range of customers and meet targets.
• Resides in or has reliable transport to Paarl and surrounding areas.

Responsibilities

• Greet and engage customers in a warm, professional manner.
• Understand customer needs to recommend suitable products.
• Provide expert advice on product features and styling.
• Drive sales and achieve targets with a customer-centric approach.
• Maintain visual merchandising and store presentation standards.
• Process sales using the POS system accurately.
• Handle inquiries and resolve issues or complaints effectively.
• Build lasting relationships to encourage repeat business.
• Stay informed on product knowledge and trends.
• Assist with stock takes and replenishment.

Skills

Retail sales

Customer service

communication

Merchandising

POS systems

Tools

POS systems

Job description

About the Role

Our client, a high-end boutique specializing in luxury homeware and decor, is seeking a motivated Retail Sales Specialist for their store located in Paarl, Western Cape . This is a customer-facing role focused on providing an exceptional shopping experience and driving sales of premium products. You will be responsible for engaging customers, understanding their needs, offering expert advice on product selection, and ensuring a seamless purchase process. The ideal candidate possesses excellent communication and interpersonal skills, a keen eye for design, and a passion for luxury goods. You will work collaboratively with the store manager and team to achieve sales targets and maintain visual merchandising standards. This role requires a dedicated individual who thrives in a retail environment and is committed to building lasting customer relationships. Join a team that values quality, customer service, and stylish living.

Key Responsibilities

• Greet and engage customers in a warm and professional manner.
• Understand customer needs and preferences to recommend suitable products.
• Provide expert advice on product features, benefits, and styling.
• Drive sales by actively engaging customers and meeting sales targets.
• Maintain a high standard of visual merchandising and store presentation.
• Process sales transactions accurately using the point-of-sale system.
• Handle customer inquiries and resolve any issues or complaints effectively.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay up-to-date on product knowledge, new arrivals, and current trends.
• Assist with inventory management, stock takes, and replenishment.

Requirements

• Proven experience in retail sales, preferably in a luxury goods or homeware environment.
• Excellent interpersonal, communication, and customer service skills.
• A passion for design, decor, and luxury products.
• Ability to engage effectively with a diverse range of customers.
• Strong sales drive and a commitment to achieving targets.
• Experience with point-of-sale (POS) systems.
• Ability to work flexible hours, including weekends and public holidays.
• Team player with a positive attitude and strong work ethic.
• Resides in or has reliable transportation to Paarl and surrounding areas.
• A well-presented appearance befitting a luxury brand.

Benefits

• Competitive hourly wage with performance-based incentives and commission.
• Employee discounts on luxury homeware and decor.
• Opportunities for professional development and product training.
• Work in a beautiful and inspiring retail environment in Paarl .
• Be part of a reputable brand known for quality and style.
• Team-oriented work culture with supportive colleagues.
• Potential for advancement to senior sales or supervisory roles.
• Regular product knowledge updates and style workshops.
• Generous employee referral bonuses.
• Opportunity to interact with discerning clientele.