Retail Sales Associate - Premium Goods

Placements24; Mossel Bay; On-site; ZAR 55,000 - 83,000; Full time

Benefits offered by this job

Competitive hourly wage

Commission on sales

Employee discounts

Training & development

Uniform allowance

Provident fund

Team culture

Job summary

Placements24 is seeking a Retail Sales Associate for a flagship store in Mossel Bay, Western Cape. The role focuses on delivering an exceptional in-store experience, advising customers on luxury goods, and driving premium product sales.

You will be an expert on the product range and provide personalized assistance to clientele on the shop floor. You will greet customers, understand preferences, keep displays pristine, process sales accurately, and build a loyal client base through follow-up.

Qualifications

• Previous retail sales experience, preferably in luxury or premium goods.
• Proven ability to meet and exceed sales targets.
• Exceptional customer service and interpersonal skills.
• Genuine passion for high-quality products and fashion/lifestyle trends.
• Excellent communication and presentation skills.
• Ability to work flexible hours, including weekends and public holidays.
• Strong attention to detail and organizational skills.
• High school diploma or equivalent; relevant retail certifications are a plus.

Responsibilities

• Greet and engage customers in a warm and welcoming manner, providing an outstanding service experience.
• Understand customer needs and preferences, offering expert recommendations on premium products.
• Achieve and exceed individual sales targets through effective selling techniques.
• Maintain impeccable visual merchandising standards for product displays.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Build and maintain a loyal customer base through personalized follow-up and relationship management.
• Stay up-to-date with product knowledge, promotions, and the latest trends in the luxury goods market.
• Assist with inventory management, including stock counts and replenishment.

Skills

Retail sales

Customer service

Communication

Presentation skills

Organization

Education

High school diploma or equivalent

Job description

About the Role

Our client, a prestigious retailer specializing in high-end consumer goods, is seeking a passionate and customer-focused Retail Sales Associate to join their flagship store in Mossel Bay, Western Cape. This role is all about delivering an exceptional in-store experience, building rapport with customers, and driving sales of premium products. You will be an expert on the product range, providing personalized advice and assistance to clientele. This is an on-site position requiring a strong presence on the shop floor. The ideal candidate possesses excellent interpersonal skills, a keen eye for detail, and a genuine enthusiasm for luxury retail and customer satisfaction.

Key Responsibilities

• Greet and engage customers in a warm and welcoming manner, providing an outstanding service experience.
• Understand customer needs and preferences, offering expert recommendations on premium products.
• Achieve and exceed individual sales targets through effective selling techniques.
• Maintain impeccable visual merchandising standards for product displays.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Build and maintain a loyal customer base through personalized follow-up and relationship management.
• Stay up-to-date with product knowledge, promotions, and the latest trends in the luxury goods market.
• Assist with inventory management, including stock counts and replenishment.

Requirements

• Previous experience in retail sales, preferably in a luxury or premium goods environment.
• Proven ability to meet and exceed sales targets.
• Exceptional customer service and interpersonal skills.
• A genuine passion for high-quality products and fashion/lifestyle trends.
• Excellent communication and presentation skills.
• Ability to work flexible hours, including weekends and public holidays.
• Strong attention to detail and organizational skills.
• High school diploma or equivalent required; relevant retail certifications are a plus.

Benefits

• Competitive hourly wage and attractive commission structure.
• Generous employee discounts on premium products.
• Opportunities for training and development in luxury retail.
• Work in a sophisticated and dynamic retail environment.
• Potential for advancement within the retail chain.
• Uniform allowance.
• Contribution to a provident fund.
• Positive and supportive team culture.