Retail Operations Team Lead – Talent & Performance

Sygnia Asset Management; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Sygnia Asset Management is seeking a Team Leader to join the Retail Operations Team, driving a multi-talented group of consultants and managing daily operational requirements aligned with our value structures. You will be measured on team outputs, stability, and the application of service and compliance principles across processes.

The role emphasizes people management, talent development, metrics reporting and close collaboration with risk, compliance and support teams to sustain high

Qualifications

• Tertiary qualification, e.g. BCom.
• At least 3 years as a team leader in a related industry.
• Knowledge of Pension Fund Act, IFRS, Income Tax Act, Long Term Insurance Act, CISCA and JSE regs.
• Advanced MS Excel skills.

Responsibilities

• Lead and manage the team to deliver outputs.
• Develop and retain talent.
• Analyse and report key team metrics.
• Ensure compliance with risk and regulatory requirements.
• Collaborate with stakeholders to drive service excellence.

Skills

People management

Team leadership

Analytical thinking

Decision making

High pressure environment

Education

BCom or related degree

Tools

Advanced MS Excel

Job description

Sygnia Asset Management is seeking a Team Leader to join the Retail Operations Team, driving a multi-talented group of consultants and managing daily operational requirements aligned with our value structures. You will be measured on team outputs, stability, and the application of service and compliance principles across processes.

The role emphasizes people management, talent development, metrics reporting and close collaboration with risk, compliance and support teams to sustain high