Retail Operations Manager - Benoni

Placements24; Benoni; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonuses

Relocation assistance

Career development opportunities

Supportive management

Job summary

Placements24 is seeking a seasoned Retail Operations Manager for our Benoni store to drive day-to-day operations and profitability. You will lead staffing, inventory, and store standards while implementing efficiency improvements.

The role requires strong leadership, data-driven decision making, and proficiency with POS systems and retail software. You will collaborate with purchasing, marketing, and HR to optimize performance.

Qualifications

• Extensive experience in retail management, with a focus on operations and a proven track record of success.
• Strong leadership, team management, and interpersonal skills.
• In-depth knowledge of retail operations, including inventory management, supply chain, and loss prevention.
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in using retail management software and POS systems.
• Strong financial acumen and experience in budget management.

Responsibilities

• Oversee and manage all operational aspects of the retail store in Benoni, including staffing, inventory, and store standards.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer experience.
• Manage staff performance, including recruitment, training, scheduling, and performance reviews.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Manage inventory levels, stock control, and loss prevention strategies to minimize shrinkage.
• Oversee store maintenance, cleanliness, and overall presentation to ensure a welcoming environment.
• Analyze operational data and KPIs to identify areas for improvement and implement corrective actions.
• Manage budgets, control expenses, and ensure profitability targets are met.
• Foster a culture of continuous improvement and operational excellence within the store team.
• Liaise with head office departments, including purchasing, marketing, and HR, to ensure seamless operations.

Skills

Leadership

Retail operations

Inventory management

Budget management

Data-driven decision making

Tools

POS systems

Retail management software

Job description

About the Role

Our client, a dynamic and rapidly expanding retail organization, is seeking a highly organized and results-oriented Retail Operations Manager to oversee operations at their Benoni store. This senior leadership role is responsible for ensuring the smooth and efficient day-to-day functioning of the store, driving operational excellence, and maximizing profitability. The ideal candidate will possess strong leadership skills, a deep understanding of retail operations, and a proven ability to optimize processes and manage teams effectively. This is a challenging and rewarding career opportunity within a growing company in Gauteng.

Key Responsibilities

• Oversee and manage all operational aspects of the retail store in Benoni , including staffing, inventory, and store standards.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer experience.
• Manage staff performance, including recruitment, training, scheduling, and performance reviews.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Manage inventory levels, stock control, and loss prevention strategies to minimize shrinkage.
• Oversee store maintenance, cleanliness, and overall presentation to ensure a welcoming environment.
• Analyze operational data and KPIs to identify areas for improvement and implement corrective actions.
• Manage budgets, control expenses, and ensure profitability targets are met.
• Foster a culture of continuous improvement and operational excellence within the store team.
• Liaise with head office departments, including purchasing, marketing, and HR, to ensure seamless operations.

Requirements

• Extensive experience in retail management, with a focus on operations and a proven track record of success.
• Strong leadership, team management, and interpersonal skills.
• In-depth knowledge of retail operations, including inventory management, supply chain, and loss prevention.
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in using retail management software and POS systems.
• Strong financial acumen and experience in budget management.
• Ability to work effectively in a fast-paced, demanding environment.
• Excellent communication and presentation skills.
• Flexible availability, including evenings, weekends, and public holidays, as required in Benoni .
• A commitment to upholding the highest standards of operational efficiency and customer service.

Benefits

• Our client offers a highly competitive salary package, reflective of the seniority and importance of this role in Benoni .
• You will have the opportunity to make a significant impact on the operational success of the store and contribute to the company's growth strategy.
• Comprehensive professional development and career advancement opportunities will be provided.
• Enjoy a challenging yet rewarding work environment with a supportive management structure.
• Additional benefits, such as performance bonuses and potential relocation assistance, will be discussed during the interview process.
• Join our client's team and take your retail operations career to the next level in Benoni !