Retail Operations Manager

Placements24; George; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health and retirement benefits

Generous employee discount on storemer

Advancement opportunities

Dynamic and fast-paced work

Job summary

Placements24 in George is seeking an experienced Retail Operations Manager to lead the retailer's operations across multiple stores. You will drive sales growth, optimize inventory, and elevate customer experiences while upholding company standards in the Western Cape market.

This leadership role requires a Bachelor's degree in Retail Management or related field, at least 5 years in retail management, and proven ability to manage several locations, coach store teams, and use POS and inventory

Qualifications

• Bachelor's degree in Retail Management, Business Administration, or related field.
• Minimum 5 years of experience in retail management, with a focus on operations.
• Proven track record managing multiple store locations and driving sales growth.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in retail POS systems and inventory management software.
• Ability to analyze sales data and implement effective operational plans.

Responsibilities

• Oversee day-to-day operations of multiple retail stores, ensuring high standards of customer service and sales performance in George.
• Develop and implement strategies to improve store profitability, operational efficiency, and inventory management.
• Recruit, train, and motivate store staff to achieve sales targets and maintain company standards.
• Conduct regular performance reviews and provide ongoing coaching to store managers and staff.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

Skills

Retail Management

Operations Leadership

Team Leadership

Sales Analytics

POS Systems

Inventory Control

Education

Bachelor's degree

Tools

Inventory software

Job description

About the Role

Our client is seeking an experienced Retail Operations Manager to lead their retail operations in the George area. This role involves managing multiple store locations, ensuring optimal performance, excellent customer experiences, and adherence to company standards. You will be instrumental in driving sales, managing inventory, and developing store teams to achieve targets. This is a key leadership position that requires a strategic thinker with a passion for retail excellence and a deep understanding of operational dynamics within the Western Cape market.

Key Responsibilities

• Oversee the day-to-day operations of multiple retail stores, ensuring high standards of customer service and sales performance in George .
• Develop and implement strategies to improve store profitability, operational efficiency, and inventory management.
• Recruit, train, and motivate store staff to achieve sales targets and maintain company standards.
• Conduct regular performance reviews and provide ongoing coaching to store managers and staff.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Monitor market trends and competitor activities to identify opportunities for growth and improvement.

Requirements

• Bachelor's degree in Retail Management, Business Administration, or a related field.
• Minimum of 5 years of experience in retail management, with a focus on operations.
• Demonstrated success in managing multiple store locations and driving sales growth.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in retail POS systems and inventory management software.
• Ability to analyze sales data and implement effective operational plans.

Benefits

• Competitive salary and commission structure.
• Health and retirement benefits.
• Generous employee discount on store merchandise.
• Opportunities for advancement within a growing retail chain.
• A dynamic and fast-paced work environment.