Retail Frontshop Associate – Merchandising & Customer Service

Dis-Chem Pharmacies Limited; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Provident Fund

Staff Account

Medical Aid

Job summary

Dis-Chem Culemborg in Cape Town CBD requires a Frontshop Assistant to uphold merchandising standards while supporting customer service at the point of sale according to Dis-Chem policies. Responsibilities include ensuring products are displayed correctly, maintaining stock, and processing transactions accurately with friendly customer interactions during retail hours.

Essential: Grade 12 and 0–6 months retail experience; advantageous: 1 year retail experience or Retail Business Management

Qualifications

• Grade 12 or Senior Certificate.
• 0–6 months retail experience.
• Certification in Retail Business Management (advantageous).

Responsibilities

• Ensure full ranges of products are on shelves and neatly presented.
• Maintain stock and ensure no stock is past sell-by date.
• Restock merchandise to maximise sales and handle out-of-stock queries promptly.
• Process transactions accurately and handle cash, cards, vouchers and loyalty cards.
• Report price discrepancies and keep storeroom neat and organised.

Skills

Retail operations

Customer service

Problem solving

Communication

Education

Grade 12/Matric

Tools

MS Excel

Outlook

SAP

Job description

Dis-Chem Culemborg in Cape Town CBD requires a Frontshop Assistant to uphold merchandising standards while supporting customer service at the point of sale according to Dis-Chem policies. Responsibilities include ensuring products are displayed correctly, maintaining stock, and processing transactions accurately with friendly customer interactions during retail hours.

Essential: Grade 12 and 0–6 months retail experience; advantageous: 1 year retail experience or Retail Business Management