High-Energy Floor Manager — Fast-Paced Retail

Pronel Consultants; KwaZulu-Natal; On-site; ZAR 180,000 - 360,000; Full time

Job summary

Pronel Consultants in Wartburg, KwaZulu-Natal seeks a Floor Manager to lead a fast-paced retail/convenience operation. You will drive day-to-day shop-floor management, supervise staff, and ensure outstanding customer service while managing back-office administration.

The role requires a hands-on leader who thrives under pressure, with 3–5+ years of supervisory retail experience, Grade 12, and a Diploma in Retail or Business Management considered an advantage.

Qualifications

• Experience: 3–5+ years of supervisory or management experience in retail or convenience store settings.
• Technical Skills: Proficiency with POS systems, shift reconciliations, cash-ups, and GRV processing.
• Qualifications: Grade 12/Matric; Diploma in Retail or Business Management is advantageous.
• Personal Attributes & Logistics: High-energy, hands-on mindset; valid driver’s license and own vehicle required.

Responsibilities

• Floor Operations & Customer Care: Hands-on presence on the retail floor to oversee merchandising, cleanliness, and customer service.
• Admin, POS & Financial Control: Oversee shift cash-ups, reconcile POS totals, process GRVs, and log stock adjustments; monitor shrinkage.
• Stock & Inventory Management: Track stock levels, generate reorders, and perform stock takes and cycle counts.
• Staff Leadership & Supervision: Guide, motivate and supervise shop floor staff and cashiers; assist with rostering.

Skills

POS systems

Shift reconciliations

Cash-ups

GRV processing

Education

Grade 12 / Matric

Diploma in Retail or Business Management

Job description

Pronel Consultants in Wartburg, KwaZulu-Natal seeks a Floor Manager to lead a fast-paced retail/convenience operation. You will drive day-to-day shop-floor management, supervise staff, and ensure outstanding customer service while managing back-office administration.

The role requires a hands-on leader who thrives under pressure, with 3–5+ years of supervisory retail experience, Grade 12, and a Diploma in Retail or Business Management considered an advantage.