Retail Floor Associate: Customer Service & Merchandising

Acdc Dynamics South Africa; Gauteng; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Acdc Dynamics South Africa is hiring a Retail Floor Assistant to help customers on the shop floor, maintain displays, and support day-to-day store operations. You will greet shoppers, answer questions, and guide purchases.

This role emphasizes strong communication, proactivity, and a passion for service. You'll work closely with the sales team, manage stock, price items, and ensure a clean, safe shopping environment.

Qualifications

• Experience in delivering high-quality customer service.
• Strong communication and interpersonal abilities.
• Ability to assist customers in product selection and information.

Responsibilities

• Greet and assist customers on the floor in a friendly, professional manner.
• Support sales team to achieve store targets and maintain displays.
• Handle receiving, unpacking and organizing inventory; price and label products.
• Keep sales floor clean, organized and well stocked.
• Maintain store health and safety standards.

Skills

Customer service

Communication

Stock management

Visual merchandising

Tools

POS system

Job description

Acdc Dynamics South Africa is hiring a Retail Floor Assistant to help customers on the shop floor, maintain displays, and support day-to-day store operations. You will greet shoppers, answer questions, and guide purchases.

This role emphasizes strong communication, proactivity, and a passion for service. You'll work closely with the sales team, manage stock, price items, and ensure a clean, safe shopping environment.