Retail Sales Associate - Customer-Focused & Target Driven

Infinity Brands; Rustenburg; On-site; ZAR 100,000 - 190,000; Full time

Job summary

ACDC Express in Rustenburg is seeking a customer-focused Retail Sales associate to deliver excellent service, drive sales, and ensure a top in-store experience. You will greet customers, understand needs, and suggest suitable products while handling transactions accurately.

Join a dynamic retail team where you will maintain merchandising standards, replenish stock, and assist with stock counts, payments, and compliant operation to meet targets.

Qualifications

• Grade 12 (NQF level 4) or equivalent is required.
• 1–3 years' experience in retail sales or customer service.
• Experience in electrical, hardware, or retail industry advantageous.
• Strong communication and interpersonal skills.
• Customer-focused with a passion for sales.
• Good numerical and problem-solving skills; POS experience is a plus.

Responsibilities

• Greet and assist customers in a professional and friendly manner.
• Understand customer needs and recommend suitable products.
• Achieve individual sales targets and contribute to store performance.
• Promote store specials, promotions, and new products.
• Upsell and cross-sell products where appropriate.
• Handle customer queries, complaints, returns, and exchanges.
• Maintain merchandising standards and replenish stock on shelves.
• Assist with stock receiving and stock counts.
• Process cash, card, and account payments accurately.
• Perform daily cash-ups when required.
• Ensure compliance with company policies and procedures.

Skills

Communication skills

Interpersonal skills

Customer-focused

Sales-driven

Numerical skills

Attention to detail

Education

Grade 12 (NQF 4)

Tools

POS systems

Computer literacy

Job description

ACDC Express in Rustenburg is seeking a customer-focused Retail Sales associate to deliver excellent service, drive sales, and ensure a top in-store experience. You will greet customers, understand needs, and suggest suitable products while handling transactions accurately.

Join a dynamic retail team where you will maintain merchandising standards, replenish stock, and assist with stock counts, payments, and compliant operation to meet targets.