Floor Assistant - Centurion

Acdc Dynamics South Africa; Gauteng; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Acdc Dynamics South Africa is hiring a Retail Floor Assistant to help customers on the shop floor, maintain displays, and support day-to-day store operations. You will greet shoppers, answer questions, and guide purchases.

This role emphasizes strong communication, proactivity, and a passion for service. You'll work closely with the sales team, manage stock, price items, and ensure a clean, safe shopping environment.

Qualifications

• Experience in delivering high-quality customer service.
• Strong communication and interpersonal abilities.
• Ability to assist customers in product selection and information.

Responsibilities

• Greet and assist customers on the floor in a friendly, professional manner.
• Support sales team to achieve store targets and maintain displays.
• Handle receiving, unpacking and organizing inventory; price and label products.
• Keep sales floor clean, organized and well stocked.
• Maintain store health and safety standards.

Skills

Customer service

Communication

Stock management

Visual merchandising

Tools

POS system

Job description

We are seeking an enthusiastic and customer-focused Retail Floor Assistant to join our team. The ideal candidate will assist customers on the floor, ensure the store is well-maintained, and support the overall operations of the retail environment. This role requires excellent communication skills, a proactive attitude, and a passion for delivering exceptional customer service

Key Responsibilities:

Customer Assistance

• Greet and assist customers in a friendly and professional manner.
• Provide product information and guidance to customers to help them make informed purchasing decisions.
• Handle customer inquiries and resolve any issues promptly.

Sales Support

• Support the sales team in achieving store targets and goals.
• Assist in setting up product displays and ensuring they are visually appealing.
• Keep the sales floor organized, clean, and stocked with products.

Inventory Management

• Assist with receiving, unpacking, and organizing inventory.
• Conduct regular stock checks and report discrepancies to the management.
• Ensure products are correctly priced and labeled.

Store Maintenance

• Maintain the cleanliness and tidiness of the store, including shelves, counters, and displays.

Ensure that health and safety standards are adhered to within the store environment