Retail Department Manager

Placements24; Benoni; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career development opportunities

Job summary

Placements24 in Benoni is seeking a capable Retail Department Manager to lead a busy department within a Gauteng store. You will drive sales, oversee stock, and guide a team to deliver an outstanding customer experience.

The role requires strong leadership, retail operations knowledge, and a proven track record in achieving department profitability. Weekend availability and meeting health and safety standards are essential.

Qualifications

• Proven experience as a Retail Department Manager or senior retail supervisor.
• Track record of achieving sales targets and managing department profitability.
• Strong leadership, team management and motivational skills.
• Solid understanding of retail operations, merchandising and customer service.
• Proficiency in inventory management and POS systems.
• Excellent communication and interpersonal abilities.
• Willingness to work varied hours, including weekends and public holidays in Benoni.
• Grade 12 or equivalent; relevant tertiary education is an advantage.

Responsibilities

• Manage the daily operations of a specific retail department, ensuring profitability and sales targets are met.
• Lead, train, and motivate a team of department associates to deliver exceptional performance.
• Oversee inventory levels, stock control, and merchandising within the department.
• Develop and implement sales strategies to maximize revenue and customer satisfaction.
• Ensure high standards of customer service are maintained, addressing customer needs effectively.
• Monitor department performance, analyze sales data, and report on key metrics.
• Maintain visual merchandising standards and ensure product displays are attractive and engaging.
• Collaborate with other department managers and the store management team.
• Ensure compliance with company policies, procedures, and health and safety regulations.

Skills

Sales leadership

Inventory management

Customer service

Team motivation

POS systems

Data analysis

Communication

Education

Grade 12 or equivalent

Tools

MS Excel

Job description

About the Role

Our client, a distinguished retail company, is searching for an experienced and results-driven Retail Department Manager to oversee a key department within their busy Benoni , Gauteng store. This managerial role is responsible for driving sales, managing inventory, leading a team of associates, and ensuring a superior customer experience within the assigned department. The ideal candidate will possess strong leadership abilities, a deep understanding of retail operations, and a commitment to excellence. This is a significant opportunity to shape the success of a specific retail category and advance your career within a well-respected organization.

Key Responsibilities

• Manage the daily operations of a specific retail department, ensuring profitability and sales targets are met.
• Lead, train, and motivate a team of department associates to deliver exceptional performance.
• Oversee inventory levels, stock control, and merchandising within the department.
• Develop and implement sales strategies to maximize revenue and customer satisfaction.
• Ensure high standards of customer service are maintained, addressing customer needs effectively.
• Monitor department performance, analyze sales data, and report on key metrics.
• Maintain visual merchandising standards and ensure product displays are attractive and engaging.
• Collaborate with other department managers and the store management team.
• Ensure compliance with company policies, procedures, and health and safety regulations.

Requirements

• Proven experience as a Retail Department Manager or in a senior retail supervisory role, managing a specific product category.
• Demonstrated success in achieving sales targets and managing department profitability.
• Strong leadership, team management, and motivational skills.
• Excellent understanding of retail operations, merchandising, and customer service principles.
• Proficiency in inventory management and POS systems.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Flexibility to work varied hours, including weekends and public holidays, in Benoni .
• Grade 12 or equivalent qualification; relevant tertiary education is an advantage.

Benefits

This position offers a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement within a leading retail group. Our client is dedicated to fostering a positive work environment and rewards performance. Join a dynamic team in Benoni and make a significant impact on a key retail department in the Gauteng area.