Retail Customer Service & Merchandising Associate

P&L; Mogalakwena Local Municipality; On-site; ZAR 90,000 - 120,000; Full time

Job summary

P&L in Mogalakwena is hiring a General Assistant to ensure comprehensive customer service in-store, manage loading and merchandising of stock, and maintain shelf price labeling and housekeeping within their area of responsibility.

The role requires Grade 12 or at least one year related experience, English and local language communication, basic math, and a willingness to work shifts, weekends and public holidays while staying calm under pressure.

Qualifications

• Grade 12 or 1 year work experience
• Ability to communicate in English and the dominant language in the area
• Ability to perform basic calculations accurately
• Willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Acknowledge customers and determine their needs
• Advise customers correctly on products
• Assist customers with product queries and complaints promptly
• Add-on sales, e.g. paint vs paint brushes, thinners
• Load purchases without delays and ensure safe handling of goods
• Ensure shelf price labeling within area and stock is merchandised
• Maintain a safe and obstacle-free aisle for customers

Skills

Customer service

English communication

Basic math

Shift work

Under pressure

Education

Grade 12

Job description

P&L in Mogalakwena is hiring a General Assistant to ensure comprehensive customer service in-store, manage loading and merchandising of stock, and maintain shelf price labeling and housekeeping within their area of responsibility.

The role requires Grade 12 or at least one year related experience, English and local language communication, basic math, and a willingness to work shifts, weekends and public holidays while staying calm under pressure.