Frontline Customer & Merchandising Assistant

Cashbuild Limited; Potchefstroom; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Cashbuild Limited in Potchefstroom is hiring a General Assistant to support in-store customer service, stock merchandising, shelf price labelling and housekeeping within designated area.

The role requires basic numeracy, the ability to communicate in English and the local language, and flexibility to work shifts, weekends and public holidays.

You will assist customers, resolve simple queries, and ensure shelves are properly merchandised according to store layout and planograms.

Qualifications

• Minimum Grade 10 or NQF 3 with 1 year related experience.
• Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
• Valid South African ID or work permit
• Ability to perform basic calculations accurately.
• Must be willing to work shifts, weekends and public holidays
• Must be able to work under pressure

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints
• Bulk stock area to be merchandised safely and according to Store layout plan
• Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
• Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
• Correct shelf price labelling within area of responsibility.
• Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule

Skills

Customer service

Communication (English + local)

Numeracy

Education

Grade 10 / NQF 3

Grade 12

Job description

Cashbuild Limited in Potchefstroom is hiring a General Assistant to support in-store customer service, stock merchandising, shelf price labelling and housekeeping within designated area.

The role requires basic numeracy, the ability to communicate in English and the local language, and flexibility to work shifts, weekends and public holidays.

You will assist customers, resolve simple queries, and ensure shelves are properly merchandised according to store layout and planograms.