Retail Customer Service Associate: Overtime & Discounts

Placements24; Richards Bay; In loco; ZAR 83.000 - 124.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Employee discounts

On-the-job training

Supportive team

Brand reputation in Richards Bay

Descrizione del lavoro

Placements24 is seeking a friendly and efficient Customer Service Representative for the Richards Bay retail store. You will be the first contact for customers, helping with inquiries, processing transactions, and ensuring a positive shopping experience.

The role emphasizes patience, empathy, and problem-solving to support customer loyalty and reflect the brand’s commitment to excellent service in the local community.

Competenze

• Previous experience in customer service or retail sales is preferred.
• Excellent communication and active listening skills.
• Familiarity with POS systems and basic computer operations.
• Ability to remain calm and professional under pressure.
• Commitment to outstanding customer service in Richards Bay.

Mansioni

• Greet customers and assist with product location, information, and selection.
• Process sales transactions accurately using the POS system.
• Handle inquiries, complaints and returns professionally.
• Maintain a clean, organized sales floor and checkout area in Richards Bay.

Conoscenze

Customer service

Retail sales

Communication skills

Active listening

Strumenti

POS systems

Basic computer skills

Descrizione del lavoro

Placements24 is seeking a friendly and efficient Customer Service Representative for the Richards Bay retail store. You will be the first contact for customers, helping with inquiries, processing transactions, and ensuring a positive shopping experience.

The role emphasizes patience, empathy, and problem-solving to support customer loyalty and reflect the brand’s commitment to excellent service in the local community.