Retail Cashier & Customer Service Assistant

Placements24; Soweto; On-site; ZAR 55,000 - 83,000; Full time

Benefits offered by this job

Paid training

Staff discounts

Career advancement opportunities

Job summary

Placements24 in Soweto, Gauteng, seeks a friendly Retail Cashier & Customer Service Assistant. This entry-level role focuses on accurate transactions, cash handling, and providing helpful service to shoppers.

You'll greet customers, process payments via POS, stock shelves, and maintain store cleanliness, aiming to create a welcoming environment and a smooth checkout experience.

Qualifications

• High school diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Strong basic math skills and attention to detail.
• Ability to handle cash and process transactions accurately.

Responsibilities

• Greet customers warmly and assist them with their shopping needs.
• Process customer transactions accurately and efficiently using the POS system.
• Handle cash, credit card, and other payment methods with integrity.
• Balance cash drawer at the beginning and end of each shift.
• Answer customer questions regarding products, promotions, and store policies.
• Assist with stocking shelves, maintaining store cleanliness, and organizing merchandise.
• Address customer concerns and issues promptly and professionally.
• Follow all company procedures regarding sales, returns, and exchanges.
• Contribute to a positive and welcoming store atmosphere.
• Learn and communicate product knowledge to customers.

Skills

Cashier skills

Customer service

Communication

Education

High school diploma

Tools

POS system

Job description

About the Role

Our client is looking for a friendly and efficient Retail Cashier & Customer Service Assistant to join their team in Soweto, Gauteng . This role is the frontline of customer interaction, ensuring a positive and seamless checkout experience for all shoppers. The ideal candidate will be reliable, possess excellent communication skills, and have a strong commitment to customer satisfaction. You will be responsible for accurately processing transactions, handling cash and card payments, and assisting customers with inquiries. This is a great entry-level opportunity for individuals looking to build a career in the retail sector, contributing to the daily success of our client's store in Soweto . We seek individuals with a positive attitude and a willingness to provide outstanding service.

Key Responsibilities

• Greet customers warmly and assist them with their shopping needs.
• Process customer transactions accurately and efficiently using the POS system.
• Handle cash, credit card, and other payment methods with integrity.
• Balance cash drawer at the beginning and end of each shift.
• Answer customer questions regarding products, promotions, and store policies.
• Assist with stocking shelves, maintaining store cleanliness, and organizing merchandise.
• Address customer concerns and issues promptly and professionally.
• Follow all company procedures regarding sales, returns, and exchanges.
• Contribute to a positive and welcoming store atmosphere.
• Learn and communicate product knowledge to customers.

Requirements

• Previous experience as a cashier or in a customer service role is an advantage, but not essential.
• Excellent interpersonal and communication skills.
• Strong basic math skills and attention to detail.
• Ability to handle cash and process transactions accurately.
• Reliable and punctual with a strong work ethic.
• Ability to stand for extended periods and perform light stocking duties.
• Friendly and approachable demeanor.
• High school diploma or equivalent is required.
• Willingness to work flexible hours, including weekends and public holidays.
• Must be based in or able to commute to Soweto, Gauteng .

Benefits

Our client offers competitive hourly wages, paid training, and opportunities for career advancement within the retail field. Staff discounts on company products are provided. You will work in a supportive team environment where your contributions are valued. This is an excellent opportunity to gain valuable retail experience and grow with a reputable company in Soweto .