Retail Cashier & Customer Experience Associate

Pivot Services; Randburg; On-site; ZAR 140,000 - 190,000; Full time

Job summary

Clicks Group in Randburg is seeking an in-store associate to deliver service excellence through customer service, POS operations and merchandising, creating a positive shopping experience for every guest.

You will handle transactions, maintain store standards and assist customers with promotions while representing the brand with professionalism and courtesy. This permanent role offers stability and growth within a leading health and beauty retailer.

Responsibilities

• To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To promote the Clicks' clubcard and enroll new clubcard members to achieve participation targets.
• To make customers aware of promotions to positively affect sales and ensure customers feel good and pay less.
• To deliver superior customer service by acting as a brand ambassador and providing friendly, professional service.
• To maintain merchandising and general housekeeping standards according to store and visual merchandise guidelines.

Job description

Clicks Group in Randburg is seeking an in-store associate to deliver service excellence through customer service, POS operations and merchandising, creating a positive shopping experience for every guest.

You will handle transactions, maintain store standards and assist customers with promotions while representing the brand with professionalism and courtesy. This permanent role offers stability and growth within a leading health and beauty retailer.