POS Cashier & Customer Experience Lead

Clicks Group Limited; Randburg; On-site; ZAR 67,000 - 89,000; Full time

Job summary

Clicks Group Limited in Randburg is recruiting for a permanent in-store associate responsible for cashier duties, clubcard enrollment, and delivering excellent customer service. You will handle scanning, payments, promotions, and merchandising while maintaining store standards.

The role emphasizes accuracy, teamwork, and customer engagement to ensure a positive shopping experience for all customers in a fast-paced FMCG environment.

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths 50% and English 50% at Grade 12 level

Responsibilities

• Execute operational activities at the point of sale accurately and efficiently
• Maintain accuracy when scanning merchandise and handling payments including clubcard rewards
• Promote Clicks clubcard and enroll new members to hit targets
• Deliver friendly, professional service and act as a brand ambassador
• Maintain merchandising and housekeeping to store standards
• Stay updated on products, promotions, and events to inform customers

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions

Delivering results

Persuading and influencing

Coping with pressures

Education

Grade 12 Maths 50%, English 50%

Job description

Clicks Group Limited in Randburg is recruiting for a permanent in-store associate responsible for cashier duties, clubcard enrollment, and delivering excellent customer service. You will handle scanning, payments, promotions, and merchandising while maintaining store standards.

The role emphasizes accuracy, teamwork, and customer engagement to ensure a positive shopping experience for all customers in a fast-paced FMCG environment.