Retail Business Manager – RKRBM

Armstrong Appointments; Pretoria; Sur place; ZAR 268 000 - 357 000; Plein temps

Résumé du poste

Armstrong Appointments is seeking a Store Manager for a busy grocery and fuel station in Pretoria. You will oversee daily operations, manage stock, deliveries, and staff while ensuring safety and customer service.

The successful candidate will have at least 5 years in retail management and Grade 12, with retail grocery experience essential. Remuneration offered is R28,000 per month.

Qualifications

• Grade 12 is required.
• At least 5 years of management experience in the retail sector.
• Retail grocery experience essential.

Responsabilités

• Oversee daily operations of the grocery store.
• Monitor fuel levels, deliveries, and meter readings.
• Maintain stock levels and manage inventory.
• Ensure safety, cleanliness, and organisation of the store and station.
• Manage cash flow, banking, and daily reconciliation.
• Recruit, train, schedule, and supervise staff.
• Deliver high standard of customer service at pumps and in-store.
• Handle customer complaints professionally.
• Run promotions and loyalty programs where applicable.

Formation

Grade 12

Description du poste

Main job function

• Overseeing daily operations of the grocery store.
• Monitoring fuel levels, arranging timely deliveries, and ensuring accurate meter readings.
• Ensuring proper stock levels in the grocery store (ordering, receiving, and managing inventory).
• Maintaining cleanliness, safety, and organization across the station and store.
• Implementing and monitoring company policies and procedures.
• Managing cash flow, banking, and reconciliation of daily sales.
• Monitoring fuel and grocery sales performance and reporting to head office/owner.
• Controlling expenses, reducing shrinkage, and preventing theft or loss.
• Recruiting, training, scheduling, and supervising staff.
• Ensuring staff provide good customer service and adhere to safety protocols.
• Motivating and maintaining a productive workforce.
• Ensuring a high standard of customer service at pumps and in the store.
• Handling customer complaints or escalations professionally.
• Running promotions and loyalty programs where applicable

Qualifications

• Grade 12

Criteria

• At least 5 years of experience in a management role within the retail sector
• Retail grocery experience essential

Remuneration:

R28’000 pm