Retail Bank Branch Manager

Placements24; Noord-Kaap; Sur place; ZAR 536 000 - 804 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical aid

Retirement fund

Career advancement

On-site role

Discounted banking services

Résumé du poste

Placements24 seeks a Retail Bank Branch Manager to lead the Kimberley branch. You will oversee operations, drive sales, and ensure outstanding customer service while managing risk and compliance. A Bachelor’s degree and at least 5 years in retail banking with leadership is required.

You will guide a team, foster a positive work environment, and engage with the local community to strengthen the bank’s presence and performance in Kimberley.

Qualifications

• Bachelor's degree in related field required.
• Minimum 5 years in retail banking with leadership experience.
• Proven sales and customer service performance.

Responsabilités

• Lead, train, and motivate branch staff to achieve performance goals.
• Oversee daily branch operations and ensure policy adherence.
• Drive sales of retail banking products to meet targets.
• Provide exceptional customer service and resolve issues.
• Manage branch risks including security and compliance.
• Build relationships within the local community to boost brand presence.

Connaissances

Leadership

Sales

Customer service

Team management

Communication

Regulatory knowledge

Risk management

Formation

Bachelor's degree in Business Administration, Finance, or a related field

Description du poste

About the Role

Our client is seeking an energetic and customer-focused Retail Bank Branch Manager to lead their branch operations in Kimberley . This leadership role involves managing a team of banking professionals, driving branch performance, and ensuring exceptional customer service. You will be responsible for achieving sales targets, managing branch risks, and fostering a positive and productive work environment. This is a key position for an experienced banking professional looking to lead a team and make a tangible impact on customer relationships and business growth within the local community.

Key Responsibilities

• Lead, train, and motivate branch staff to achieve performance goals.
• Oversee daily branch operations, ensuring efficiency and adherence to policies.
• Drive sales of retail banking products and services to meet branch targets.
• Provide exceptional customer service and resolve customer issues effectively.
• Manage branch risks, including security, compliance, and operational controls.
• Build strong relationships within the local community to enhance brand presence.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in retail banking, with at least 2 years in a leadership or supervisory role.
• Proven track record in sales, customer service, and team management.
• Strong understanding of retail banking products, services, and regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage operational risks and ensure compliance.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical aid, life insurance, and retirement fund.
• Opportunity for career advancement within the banking sector.
• On-site role fostering strong team dynamics and community engagement in Kimberley .
• Discounted banking services for employees.