Retail Assistant Store Manager - Drive Sales & Service

Clicks Group Limited; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is seeking an Assistant Store Manager for Clicks Mall at Reds in Centurion. You will support the Store Manager to drive sales, deliver service excellence and ensure store operations meet financial targets.

Essentially, you will manage promotions, merchandising, staff rotas, stock controls and customer loyalty initiatives, reporting to the Store Manager. This on-site role requires a proactive leader with retail experience and strong people skills.

Qualifications

• Essential: Grade 12 with Maths 50% and English 50%
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 year in an assistant store management role in retail/FMCG
• Financial management experience required

Responsibilities

• Drive sales and maximise store performance through promotional activities, cross-selling and upselling.
• Manage operational activities including expenses, stock, shrinkage and administration.
• Lead in-store visual merchandising to meet brand standards and presentation.
• Support Store Manager in staff motivation, targets and scheduling.
• Ensure labour policy compliance and appropriate staffing levels.
• Deliver excellent customer service and drive club card participation targets.
• Maintain weekly time and attendance records and HR documentation.
• Reinforce the brand as the customer’s first choice in health and beauty.

Skills

Financial management principles

Retail/FMCG

Merchandising

Customer service

Labour legislation

People management

Competency based interviewing

Planning and organising

Results orientation

Education

Grade 12 (Maths 50% and English 50%)

Degree in Relevant Retail/Business Management

Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme

Financial management experience

Job description

Clicks Group is seeking an Assistant Store Manager for Clicks Mall at Reds in Centurion. You will support the Store Manager to drive sales, deliver service excellence and ensure store operations meet financial targets.

Essentially, you will manage promotions, merchandising, staff rotas, stock controls and customer loyalty initiatives, reporting to the Store Manager. This on-site role requires a proactive leader with retail experience and strong people skills.