Retail Assistant Store Manager: Drive Sales & Service

Clicks Group Limited; South Africa; Presencial; ZAR 210.000 - 300.000; Jornada completa

Descripción de la vacante

Clicks Group Limited is seeking an Assistant Store Manager for Clicks Elridge Square in Boksburg. You will report to the Store Manager and drive sales, customer loyalty and store performance.

The role requires a minimum of 1 year in an assistant store management role within retail/FMCG, Grade 12, and a possible degree in Retail/Business Management. You will manage operations, staff, and merchandising to uphold brand standards.

Formación

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Responsabilidades

• Support the Store Manager to ensure efficient operation and service excellence by driving sales and customer loyalty.
• Drive sales through promotions, cross-selling and up-selling while maintaining excellent customer service.
• Oversee store operations including expenses, stock management, shrinkage, housekeeping and administration.
• Lead in-store visual merchandising to meet brand standards and appearance targets.
• Motivate and direct staff to meet targets and carry out duties in the Store Manager’s absence.
• Assist with staff scheduling in line with labour policies and staffing models.
• Implement customer service initiatives to enhance the customer experience and loyalty.
• Handle administrative responsibilities including weekly time and attendance and HR records.
• Live and drive company values to position the brand as the preferred health and beauty retailer

Conocimientos

Retail sales

Sales-driven

Customer service

Leadership

Planning & organising

Communication

Educación

Grade 12

Degree in Retail/Business Management

Descripción del empleo

Clicks Group Limited is seeking an Assistant Store Manager for Clicks Elridge Square in Boksburg. You will report to the Store Manager and drive sales, customer loyalty and store performance.

The role requires a minimum of 1 year in an assistant store management role within retail/FMCG, Grade 12, and a possible degree in Retail/Business Management. You will manage operations, staff, and merchandising to uphold brand standards.