Restaurant Manager - Gastropub

Placements24; Randburg; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary & bonus

Growth opportunities

Dynamic work environment

Staff discounts

Health benefits

Job summary

Placements24 is seeking an experienced Restaurant Manager for a bustling gastropub in Randburg. You will lead front-of-house operations, drive exceptional customer service, manage staff, and maintain a lively atmosphere and high standards.

You will oversee beverage programs, inventory, and cost control, while ensuring health, safety, and liquor compliance. A strong leader with hospitality experience will thrive in this role.

Qualifications

• Minimum of 5 years in restaurant management, preferably in gastropub or casual dining.
• Proven ability to lead and motivate a team effectively.
• Strong understanding of P&L, inventory management, and cost control.
• Excellent customer service and conflict resolution skills.
• Knowledge of beverage programs and service standards.

Responsibilities

• Manage daily restaurant operations, including staff supervision and service flow.
• Recruit, train, and develop front-of-house staff to maintain high standards.
• Oversee inventory, ordering, and cost control for beverages and supplies.
• Ensure compliance with health, safety, and liquor regulations.
• Manage guest relations and resolve issues to ensure satisfaction.
• Collaborate with kitchen to ensure front/back of house coordination.

Skills

Staff leadership

Customer service

Budgeting

Beverage program

Job description

About the Role

Our client is seeking a vibrant and experienced Restaurant Manager to lead their popular gastropub in Randburg . You will be responsible for overseeing all front-of-house operations, ensuring exceptional customer service, managing staff, and maintaining the establishment's lively atmosphere and high standards. This role is ideal for a passionate individual with a strong background in hospitality management, excellent leadership abilities, and a knack for creating a welcoming environment that keeps patrons returning, contributing significantly to the overall success and reputation of the gastropub.

Key Responsibilities

• Manage daily restaurant operations, including staff supervision, customer service, and ensuring smooth service flow.
• Recruit, train, and develop front-of-house staff to maintain high service standards and team morale.
• Oversee inventory, ordering, and cost control for beverages and supplies.
• Ensure compliance with all health, safety, and liquor licensing regulations.
• Manage guest relations, handling feedback and resolving any issues to ensure guest satisfaction.
• Collaborate with the kitchen team to ensure seamless coordination between front and back of house.

Requirements

• Minimum of 5 years of experience in restaurant management, preferably in a gastropub or similar casual dining environment.
• Proven ability to lead and motivate a team effectively.
• Strong understanding of P&L statements, inventory management, and cost control.
• Excellent customer service and conflict resolution skills.
• Knowledge of beverage programs and service standards.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits

• Competitive salary and performance-based bonus structure.
• Opportunities for professional growth and development.
• A dynamic and social work environment within a thriving establishment.
• Staff discounts on food and beverages.
• Health and wellness benefits offered.