Restaurant Assistant Duty Manager

MyCareerCraft; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Job summary

MyCareerCraft is seeking a Restaurant Assistant Duty Manager to support the Restaurant Manager in the day-to-day running of a busy dining venue in Paarl. You will help ensure smooth service, maintain high guest experience, and lead a small team during service.

The role requires 2–3 years of restaurant supervisory experience, strong knowledge of F&B service, and the ability to interact with discerning clients while upholding hygiene and safety standards.

Qualifications

• 2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment
• Comfortable interacting with high-end or discerning clientele
• Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals
• Demonstrated team leadership and staff training capabilities
• Professional appearance with a strong guest service orientation
• Ability to quickly become familiar with the menu and operational procedures
• Availability to work hospitality hours, including evenings, weekends, and public holidays
• Strong interpersonal and communication skills
• Ability to maintain professional relationships across departments

Responsibilities

• Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback
• Support the training, development, and performance management of restaurant staff
• Communicate relevant information effectively to the team, management, and guests
• Coordinate communication between front-of-house and kitchen teams to ensure seamless service
• Assist with staff scheduling and oversee stock flow within the restaurant
• Perform daily cash-ups and liaise with relevant departments or suppliers when required
• Ensure compliance with health, safety, and hygiene standards
• Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary

Skills

Restaurant management

Client interaction

Food & beverage service

Staff training

Guest service orientation

Menu familiarity

Hospitality hours

Interpersonal communication

Inter-department relationships

Job description

About the job Restaurant Assistant Duty Manager

Requirements

2–3 years experience in a restaurant management or supervisory role within a reputable hospitality environment

Comfortable interacting with high-end or discerning clientele

Strong knowledge of food and beverage service, including dietary requirements, bar service, and wine varietals

Demonstrated team leadership and staff training capabilities

Professional appearance with a strong guest service orientation

Ability to quickly become familiar with the menu and operational procedures

Availability to work hospitality hours, including evenings, weekends, and public holidays

Strong interpersonal and communication skills

Ability to maintain professional relationships across departments

Key Responsibilities

Engage with guests throughout service by maintaining a visible presence in the restaurant, monitoring service standards, and responding to guest needs and feedback

Support the training, development, and performance management of restaurant staff

Communicate relevant information effectively to the team, management, and guests

Coordinate communication between front-of-house and kitchen teams to ensure seamless service

Assist with staff scheduling and oversee stock flow within the restaurant

Perform daily cash-ups and liaise with relevant departments or suppliers when required

Ensure compliance with health, safety, and hygiene standards

Handle general administrative duties including record keeping, ordering staff uniforms, responding to emails, engaging with guests, and meeting with suppliers when necessary

A well-established hospitality venue is seeking an Restaurant Assistant Duty Manager to support the Restaurant Manager with the day-to-day running of the restaurant. This role focuses on ensuring smooth service delivery, maintaining high standards of guest experience, and supporting the team to operate efficiently.