Resourcing Administrator - Human Resources

JTC Group; Cape Town; Hybrid; ZAR 180,000 - 240,000; Full time

Job summary

JTC Group in Cape Town seeks a Resourcing Administrator to support the HR global resourcing team with administrative tasks and data integrity. Hybrid work arrangement supports collaboration across jurisdictions while maintaining confidentiality and regulatory compliance.

You will manage the recruitment inbox, assist with job postings, ATS processes, and reporting, contributing to efficient resourcing operations across the group.

Qualifications

• HR qualification and relevant experience required.
• Strong data accuracy and confidentiality.
• Understanding of GDPR and data security principles.
• Ability to work across multi-jurisdictional HR teams.
• Professional standards and customer-focused attitude.

Responsibilities

• Provide administrative support to the Group Resourcing team and maintain documents.
• Manage the Recruitment Email Inbox and handle internal/external enquiries via phone and email.
• Coordinate end-to-end recruitment administration including job postings and interview scheduling.
• Maintain Applicant Tracking system processes and data quality.
• Assist in creating job descriptions and ensure correct HR system storage.
• Prepare recruitment reporting outputs, including monthly board reports.
• Support resourcing projects and manage agency terms and invoices within SLAs.

Education

HR qualification

Job description

Employment Type

Permanent

Department

Human Resources

Division

Group

Workplace Structure

Hybrid

Purpose of Job

The role of the Resourcing Administrator is to support the administrative requirements of the HR global resourcing team in the provision of an efficient and effective service to the business.

Main Responsibilities And Duties

• Support the Group Resourcing team in the provision of general administrative support, including maintenance and correct storage of any contractual documents.
• Assisting the Group Resourcing team with the management of the Recruitment Email Inbox. Providing a timely service for enquiries both internal and external. Supporting the resolution of general candidate and agency queries by both telephone and email.
• End to end recruitment administration support - including but not limited to, managing job postings internally and externally, posting on external recruitment pages, ensuring that the correct workflows for RFR's are utilised, scheduling and tracking interviews for candidates.
• Assisting in the maintenance of the Applicant Tracking system processes, ensuring status targets are adhered to and data quality is maintained. Propose efficiencies and improvements identified from monitoring processes.
• Provide first level screening to support Group Resourcing Specialists with junior roles.
• Sourcing of candidates via Linked In, creating talent pipelines and maximising JTC networks
• Supporting the business with providing and creating job descriptions, in the correct format. Ensuring these are maintained and stored correctly in the HR system.
• Responsible for the provision of all recruitment reporting outputs, including the monthly board report in conjunction with the team.
• Coordination of career events and attending with the main Recruiter (if in jurisdiction) and delivery of end-to-end process for unpaid Work Placements.
• Support the Group Operations and Resourcing teams on specific Resourcing related projects
• Assisting the Group Resourcing team with the administration of agency terms and invoices to ensure payment through the relevant department within agreed SLAs.
• Work closely with the Academy System SME for the Recruitment & Onboarding module to take on this knowledge on and become the SME for the team.
• Develop knowledge of different jurisdictional processes and regulatory requirements and apply this knowledge to administrative activities.
• Any other duties as deemed necessary by Management.

Essential Requirements

• A relevant HR qualification and experience.
• Good team player who can actively contribute and be a key member of a multi-jurisdictional HR team building effective working relationships.
• Good attention to detail with experience of maintaining data accuracy and ensuring integrity of processes is maintained.
• Can maintain the highest standard of confidentiality and security in terms of employee data and business information and consider the impact of GDPR on all activities undertaken.
• Ability to uphold the professional standards expected of an HR practitioner and act as a role model of excellence with all clients, internally and externally.
• Self-motivated to develop and maintain knowledge in relevant field.