Resource Scheduling Lead: It Projects & Coordination

Nttlimited; Johannesburg; On-site; ZAR 606,000 - 726,000; Full time

Job summary

NTT DATA in Johannesburg is seeking a Senior Resource Scheduling Coordinator to join our delivery teams. You will manage resource requests, maintain accurate schedules, and provide coordination support across projects, ensuring schedules align with SLAs and capacity planning.

The role emphasizes proactive planning, attention to detail, and strong communication to convey allocation decisions and schedule changes to stakeholders.

Qualifications

• Solid resource scheduling and/or project coordination/administration experience gained within a technology services environment is preferable.
• Solid demonstrated planning, organizing and administrative support experience.
• Diploma or equivalent qualification.
• Completed or working towards completing a project management certification.

Responsibilities

• Receives and processes resource requests and coordinates delivery team needs.
• Keeps resource schedules accurate: assignments, availability, changes.
• Maintains project planning coordination and reporting support.
• Monitors schedules for conflicts and helps resolve them promptly.
• Tracks resource capacity, including vacations, training, and non-project work.
• Coordinates contractor resource process from approvals to onboarding.

Skills

Resource scheduling

Project coordination

Administrative support

Education

Diploma or equivalent qualification

Project management certification (in progress or completed)

Job description

Senior Resource Scheduling Coordinator

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Key responsibilities:

• Receives and processes resource requests.
• Provides related coordination support as aligned to resource scheduling to the delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of resource assignments, availability, and scheduling changes.
• Assists Resource Schedulers in evaluating project and SLA requirements and related resource needs.
• Monitors schedules to identify scheduling conflicts and assist in resolving them promptly.
• Helps convey resource allocation decisions and schedule changes to relevant parties.
• Assists in tracking resource capacity and availability, including accounting for vacations, training, and non-project work.
• Assists with the coordination of the contractor resource process, from gaining approvals to engaging contractors into the business.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ability to work with diverse personalities and demonstrates a high level of teamwork.
• Proactive in approach and thorough attention to detail.
• Excellent verbal and written communication.
• Service-oriented aptitude with good problem-solving ability.
• Solid expertise in project management coordination.
• Ability to adapt to changing priorities and work effectively under pressure.

Academic qualifications and certifications:

• Diploma or equivalent qualification.
• Completed or working towards completing a project management certification.

Required experience:

• Solid resource scheduling and/or project coordination/administration experience gained within a technology services environment is preferable.
• Solid demonstrated planning, organizing and administrative support experience.

Workplace type: On-site Working

Location: Johannesburg, Cape Town

Salary: R59705