Resource Scheduling Lead: IT Projects & Coordination

nttlimited; Johannesburg; On-site; ZAR 300,000 - 420,000; Full time

Job summary

NTT DATA in Johannesburg is seeking a Senior Resource Scheduling Coordinator to support the efficient allocation and coordination of resources to ensure the timely delivery of IT services to clients.

This role focuses on improving resource utilization, maintaining accurate records, and facilitating communication among delivery teams, while contributing to general project planning and SLA alignment.

On-site working in Johannesburg and collaboration with diverse teams are key aspects of this role.

Qualifications

• Solid resource scheduling and / or project coordination / administration experience within technology services.
• Strong planning, organizing and administrative support experience.
• Diploma or equivalent qualification.
• PM certification in progress/completed.

Responsibilities

• Receives and processes resource requests.
• Provides related coordination support as aligned to resource scheduling to the delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of resource assignments, availability, and scheduling changes.
• Assists Resource Schedulers in evaluating project and SLA requirements and related resource needs.
• Monitors schedules to identify scheduling conflicts and assist in resolving them promptly.
• H elps convey resource allocation decisions and schedule changes to relevant parties.
• Assists in tracking resource capacity and availability, including accounting for vacations, training, and non-project work.
• Assists with the coordination of the contractor resource process, from gaining approvals to engaging contractors into the business.
• Performs any other related task as required.

Skills

Resource scheduling

Project coordination

Administrative support

Teamwork

Communication

Education

Diploma or equivalent qualification

PM certification in progress/completed

Job description

NTT DATA in Johannesburg is seeking a Senior Resource Scheduling Coordinator to support the efficient allocation and coordination of resources to ensure the timely delivery of IT services to clients.

This role focuses on improving resource utilization, maintaining accurate records, and facilitating communication among delivery teams, while contributing to general project planning and SLA alignment.

On-site working in Johannesburg and collaboration with diverse teams are key aspects of this role.