IMACD Coordinator

NTT Limited; Johannesburg; On-site; ZAR 520,000 - 760,000; Full time

Job summary

NTT DATA in Johannesburg is seeking a Senior Resource Scheduling Coordinator to support efficient allocation and coordination of IT resources for timely client service delivery. You will improve utilization, maintain records, and facilitate cross-team communication.

The role emphasizes schedule management, capacity tracking, and coordination of contractor resources. A diploma or equivalent and ongoing PM certification are preferred.

Qualifications

• Solid resource scheduling and / or project coordination / administration experience within a technology services environment.
• Strong planning, organizing and administrative support experience.
• Excellent verbal and written communication.
• Ability to adapt to changing priorities and work under pressure.

Responsibilities

• Receives and processes resource requests.
• Provides coordination support as aligned to resource scheduling to delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of assignments, availability, and scheduling changes.
• Assists in evaluating project and SLA resource needs.
• Monitors schedules to identify conflicts and help resolve them promptly.
• Conveys resource allocation decisions and schedule changes to relevant parties.
• Tracks resource capacity and availability including vacations, training and non-project work.
• Coordinates contractor resource processes from approvals to engagement.
• Performs any other related tasks as required.

Skills

Resource scheduling

Project coordination

Administration

Verbal and written communication

Teamwork

Attention to detail

Education

Diploma or equivalent

PM certification in progress

Job description

Senior Resource Scheduling Coordinator

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Resource Scheduling Coordinator has solid related experience and is responsible for supporting the efficient allocation and coordination of resources to ensure the timely delivery of IT services to clients. This role is focused on improving resource utilization, maintaining accurate records, and facilitating communication among various teams.

Key responsibilities:

• Receives and processes resource requests.
• Provides related coordination support as aligned to resource scheduling to the delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of resource assignments, availability, and scheduling changes.
• Assists Resource Schedulers in evaluating project and SLA requirements and related resource needs.
• Monitors schedules to identify scheduling conflicts and assist in resolving them promptly.
• Helps convey resource allocation decisions and schedule changes to relevant parties.
• Assists in tracking resource capacity and availability, including accounting for vacations, training, and non-project work.
• Assists with the coordination of the contractor resource process, from gaining approvals to engaging contractors into the business.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ability to work with diverse personalities and demonstrates a high level of teamwork.
• Proactive in approach and thorough attention to detail.
• Excellent verbal and written communication.
• Service-oriented aptitude with good problem-solving ability.
• Solid expertise in project management coordination.
• Ability to adapt to changing priorities and work effectively under pressure.

Academic qualifications and certifications:

• Diploma or equivalent qualification.
• Completed or working towards completing a project management certification.

Required experience:

• Solid resource scheduling and / or project coordination / administration experience gained within a technology services environment is preferable.
• Solid demonstrated planning, organizing and administrative support experience.

Workplace type: On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!