Residential Cleaning Supervisor

Placements24; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 in Benoni, Gauteng, is seeking an experienced Residential Cleaning Supervisor to lead a team and ensure high-quality cleaning services for a diverse residential client base.

You will conduct quality checks, provide training, manage schedules, and maintain safety standards while delivering excellent customer service. This hands-on leadership role requires strong people management and a passion for creating clean living spaces.

Qualifications

• Minimum 1–2 years of supervisory or leadership experience in residential cleaning.
• Proven ability to motivate and manage a cleaning team.
• Solid knowledge of residential cleaning methods, products, and equipment.
• Understanding of health and safety standards in domestic settings.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and make sound decisions.
• Attention to detail and commitment to quality.
• Valid driver's license with reliable transport for site visits in Benoni.
• Flexible to work varied hours based on client scheduling needs.

Responsibilities

• Supervise and manage a team of residential cleaning staff in Benoni, ensuring high service standards.
• Perform regular quality control inspections of completed jobs to ensure client satisfaction.
• Provide ongoing training and coaching on cleaning techniques, product usage, and safety.
• Plan and manage cleaning schedules and staff assignments to meet deadlines.
• Address client inquiries and feedback promptly and professionally.
• Maintain inventory of supplies and equipment; ensure stock is adequate.
• Enforce health and safety regulations in residential environments.
• Assist with cleaning tasks during peak periods to support operations.
• Foster a positive team culture and opportunities for professional growth.
• Contribute to service improvements and the growth of the business in Gauteng.
• Support company reputation and service delivery across Benoni and surrounding areas.

Skills

Team leadership

Quality control

Training staff

Health & safety

Job description

About the Role

Our client, a premier provider of domestic and residential cleaning services in Benoni, Gauteng , is seeking an experienced Residential Cleaning Supervisor. This role is crucial for overseeing the quality and efficiency of cleaning services provided to a diverse residential client base. The Supervisor will lead a team of cleaning professionals, conduct quality checks, provide training, and ensure client satisfaction. This is a hands-on role requiring excellent people management skills and a deep understanding of residential cleaning best practices. If you have a passion for creating clean and comfortable living spaces and a knack for leadership, this opportunity in Benoni is ideal for you. You will play a vital role in maintaining our client's reputation for reliability and excellence within the Gauteng region.

Key Responsibilities

• Supervise and manage a team of residential cleaning staff, ensuring high standards of service delivery in Benoni .
• Conduct regular quality control inspections of completed cleaning jobs to ensure client satisfaction.
• Provide training and ongoing coaching to cleaning staff on cleaning techniques, product usage, and safety protocols.
• Manage cleaning schedules, coordinating staff assignments and ensuring timely service delivery.
• Address client inquiries, concerns, and feedback promptly and professionally.
• Maintain an inventory of cleaning supplies and equipment, ensuring adequate stock and proper storage.
• Ensure compliance with all health and safety regulations relevant to residential cleaning.
• Assist with cleaning tasks when necessary to meet operational demands.
• Foster a positive and motivated team environment, encouraging professional growth.
• Contribute to the continuous improvement of residential cleaning services offered by the company.
• Support the company's operations and reputation throughout the Gauteng province.

Requirements

• Previous experience in residential cleaning, with a minimum of 1-2 years in a supervisory or leadership role.
• Proven ability to manage and motivate a team of cleaning professionals.
• Good knowledge of residential cleaning methods, products, and equipment.
• Understanding of health and safety standards in domestic environments.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and make sound decisions.
• A high level of attention to detail and commitment to quality.
• Must possess a valid driver's license and have access to reliable transportation for site visits in Benoni .
• Flexibility to work potentially varied hours depending on client scheduling needs.

Benefits

This role offers a competitive salary, commensurate with your experience and leadership capabilities in residential cleaning services in Benoni .

Our client provides opportunities for professional development and advancement within the company.

You will be part of a supportive and friendly work environment dedicated to excellence.

This is a chance to lead a team focused on enhancing the living spaces of numerous households in the Gauteng region and contribute to a growing business.