Residential & Commercial Cleaning Supervisor

Placements24; Soweto; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Placements24 in Soweto is seeking a Residential & Commercial Cleaning Supervisor to oversee cleaning teams across homes and businesses within Gauteng. The role focuses on maintaining high-quality service and ensuring client satisfaction for a diverse client base.

You will be responsible for training staff, scheduling shifts, performing on-site inspections, managing supplies, and addressing client concerns promptly while upholding safety standards.

Qualificações

• Strong background in cleaning operations.
• Excellent leadership abilities.
• Passion for delivering exceptional service.

Responsabilidades

• Supervise and coordinate the daily activities of cleaning staff for both residential and commercial clients.
• Conduct on-site inspections to ensure cleaning services meet quality standards and client expectations.
• Train new cleaning staff on company procedures, cleaning techniques, and safety protocols.
• Develop and manage staff schedules to ensure adequate coverage for all client appointments.
• Address and resolve any client concerns or complaints promptly and professionally.
• Manage inventory of cleaning supplies and equipment, ensuring efficient use and replenishment.
• Ensure all cleaning is performed in accordance with health, safety, and environmental guidelines.
• Maintain positive relationships with clients, ensuring high levels of satisfaction.
• Assist with cleaning duties as needed to ensure operational continuity and service delivery.
• Report on team performance, client feedback, and supply needs to management.

Descrição da oferta de emprego

About the Role

Our client, a reputable cleaning service provider based in Soweto , Gauteng , is looking for a dedicated and experienced Residential & Commercial Cleaning Supervisor to join their growing team. This role is crucial for ensuring the quality and consistency of cleaning services delivered to both residential and commercial clients throughout the region. You will be responsible for overseeing a team of cleaning professionals, conducting quality checks, managing schedules, and ensuring client satisfaction. The ideal candidate will have a strong background in cleaning operations, excellent leadership abilities, and a passion for delivering exceptional service. This position requires a hands‑on approach, attention to detail, and the ability to effectively manage resources and staff to meet diverse client needs.

Key Responsibilities

• Supervise and coordinate the daily activities of cleaning staff for both residential and commercial clients.
• Conduct on‑site inspections to ensure cleaning services meet quality standards and client expectations.
• Train new cleaning staff on company procedures, cleaning techniques, and safety protocols.
• Develop and manage staff schedules to ensure adequate coverage for all client appointments.
• Address and resolve any client concerns or complaints promptly and professionally.
• Manage inventory of cleaning supplies and equipment, ensuring efficient use and replenishment.
• Ensure all cleaning is performed in accordance with health, safety, and environmental guidelines.
• Maintain positive relationships with clients, ensuring high levels of satisfaction.
• Assist with cleaning duties as needed to ensure operational continuity and service delivery.
• Report on team performance, client feedback, and supply needs to management.

Benefits

This full‑time position in Soweto offers a competitive salary and the opportunity to grow within a reputable cleaning service company. You will play a key role in maintaining high standards of service delivery and ensuring client satisfaction across diverse settings. Join a supportive team environment where your contributions are valued. Opportunities for professional development and skill enhancement are available. This role provides stability and the chance to make a tangible impact on the quality of life and work environments for clients in the community. Be part of a company that is committed to excellence and customer satisfaction.