Residential Cleaning Team Lead

Placements24; Randburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

Hybrid work arrangement

Paid training and development

Paid time off

Job summary

Placements24 is seeking an experienced Residential Cleaning Team Lead in Randburg. You will lead and train a team of cleaning professionals, manage schedules, and perform quality checks to ensure client satisfaction with our high-cleanliness standards.

The role combines hands-on cleaning with leadership, requiring excellent communication and organizational skills. A reliable driver’s license and transport for Randburg travel are essential.

Qualifications

• Proven residential cleaning experience with 2+ years in a supervisory role.
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Responsibilities

• Lead, train, and motivate a team of residential cleaning staff to achieve high standards of performance.
• Oversee daily cleaning operations, ensuring efficiency and thoroughness in every assignment.
• Conduct quality inspections of completed cleaning tasks to ensure client satisfaction and adherence to company standards.
• Manage cleaning schedules and assign tasks to team members, optimizing routes and time management.
• Provide constructive feedback and ongoing training to team members to enhance their skills.
• Ensure all cleaning supplies and equipment are properly maintained, stocked, and utilized safely.
• Serve as a point of contact for client inquiries, feedback, and any service-related issues.
• Address and resolve any client concerns promptly and professionally.
• Maintain records of team performance, client feedback, and supply usage.
• Promote a safe and positive working environment for the cleaning team.

Skills

Residential cleaning experience

Supervisory experience

Cleaning techniques

Leadership

Communication

Interpersonal skills

Team training

Time management

Attention to detail

Customer focus

Problem solving

Reliability

Punctuality

Driver license

Tools

Cleaning equipment

Job description

Our client, a premier residential cleaning service provider in the upscale Randburg neighborhoods, is seeking an experienced and charismatic Residential Cleaning Team Lead. This role is responsible for leading a team of cleaning professionals to deliver exceptional cleaning services to discerning homeowners. You will be involved in training new team members, conducting quality checks, managing schedules, and ensuring client satisfaction through impeccable service delivery. This is a hands‑on leadership position for an individual who is passionate about home hygiene, possesses excellent interpersonal skills, and thrives in a dynamic, client‑facing environment. The ideal candidate will ensure that every home serviced meets our client's high standards of cleanliness and presentation. Join a reputable company that values dedication, quality, and a positive team spirit.

Key Responsibilities

• Lead, train, and motivate a team of residential cleaning staff to achieve high standards of performance.
• Oversee daily cleaning operations, ensuring efficiency and thoroughness in every assignment.
• Conduct quality inspections of completed cleaning tasks to ensure client satisfaction and adherence to company standards.
• Manage cleaning schedules and assign tasks to team members, optimizing routes and time management.
• Provide constructive feedback and ongoing training to team members to enhance their skills.
• Ensure all cleaning supplies and equipment are properly maintained, stocked, and utilized safely.
• Serve as a point of contact for client inquiries, feedback, and any service-related issues.
• Address and resolve any client concerns promptly and professionally.
• Maintain records of team performance, client feedback, and supply usage.
• Promote a safe and positive working environment for the cleaning team.

Requirements

• Proven experience in residential cleaning, with at least 2 years in a supervisory or team lead role.
• Excellent knowledge of residential cleaning techniques, products, and equipment.
• Strong leadership, communication, and interpersonal skills.
• Ability to train and motivate a team effectively.
• Exceptional organizational and time management abilities.
• A keen eye for detail and commitment to delivering high‑quality results.
• Customer‑focused with strong problem‑solving capabilities.
• Must be reliable, punctual, and possess a strong work ethic.
• Willingness to perform cleaning duties as part of the team when needed.
• Valid driver's license and reliable transportation for travel within the Randburg area are essential.

Benefits

• Competitive salary package, including potential performance bonuses.
• Hybrid work arrangement allowing for flexible scheduling and some remote administrative tasks.
• Opportunity to lead a dedicated team and influence service quality.
• Comprehensive training and ongoing professional development.
• Paid time off and employee wellness programs.
• Company-provided cleaning supplies and equipment.
• A respected brand in the residential cleaning industry.
• Supportive management and a positive team culture.