Residential Cleaning Team Lead & Quality Champion

Placements24; Benoni; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Placements24 in Benoni, Gauteng, is seeking an experienced Residential Cleaning Supervisor to lead a team and ensure high-quality cleaning services for a diverse residential client base.

You will conduct quality checks, provide training, manage schedules, and maintain safety standards while delivering excellent customer service. This hands-on leadership role requires strong people management and a passion for creating clean living spaces.

Qualifications

• Minimum 1–2 years of supervisory or leadership experience in residential cleaning.
• Proven ability to motivate and manage a cleaning team.
• Solid knowledge of residential cleaning methods, products, and equipment.
• Understanding of health and safety standards in domestic settings.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and make sound decisions.
• Attention to detail and commitment to quality.
• Valid driver's license with reliable transport for site visits in Benoni.
• Flexible to work varied hours based on client scheduling needs.

Responsibilities

• Supervise and manage a team of residential cleaning staff in Benoni, ensuring high service standards.
• Perform regular quality control inspections of completed jobs to ensure client satisfaction.
• Provide ongoing training and coaching on cleaning techniques, product usage, and safety.
• Plan and manage cleaning schedules and staff assignments to meet deadlines.
• Address client inquiries and feedback promptly and professionally.
• Maintain inventory of supplies and equipment; ensure stock is adequate.
• Enforce health and safety regulations in residential environments.
• Assist with cleaning tasks during peak periods to support operations.
• Foster a positive team culture and opportunities for professional growth.
• Contribute to service improvements and the growth of the business in Gauteng.
• Support company reputation and service delivery across Benoni and surrounding areas.

Skills

Team leadership

Quality control

Training staff

Health & safety

Job description

Placements24 in Benoni, Gauteng, is seeking an experienced Residential Cleaning Supervisor to lead a team and ensure high-quality cleaning services for a diverse residential client base.

You will conduct quality checks, provide training, manage schedules, and maintain safety standards while delivering excellent customer service. This hands-on leadership role requires strong people management and a passion for creating clean living spaces.