Reservationist

Kendrick Recruitment; Mbombela (Nelspruit); On-site; ZAR 122,000 - 146,000; Full time

Benefits offered by this job

Accommodation provided

Meals or a food allowance provided

Uniform provided

Work cycle of 22 days on duty, 9 days’

Job summary

Kendrick Recruitment is seeking a highly organised Reservationist to join a luxury safari tented camp in Hazyview, Mpumalanga. The role focuses on managing guest reservations with precision, coordinating transfers and activities, and liaising with guests and departments to ensure a seamless booking process and exceptional guest experience.

Ideal candidates will have hospitality experience, meticulous attention to detail, and the ability to work independently under pressure.

Qualifications

• Previous experience in a reservations role, preferably within a luxury lodge, safari camp or hospitality environment.
• Exceptional attention to detail, accuracy and organisational skills.
• Experience managing a high volume of reservations independently.
• Knowledge of the Innkeeper reservation system will be advantageous.
• Strong communication and administrative skills.
• A proactive, passionate and reliable approach to work.
• The ability to work independently, manage competing priorities and meet deadlines.

Responsibilities

• Manage and process guest reservations, ensuring all bookings are captured accurately and handled professionally.
• Oversee booking-related administration, maintaining accurate records and ensuring all reservation details are correct.
• Coordinate guest transfers and activities, ensuring all arrangements are confirmed and communicated effectively.
• Liaise with guests and relevant departments to ensure a seamless booking process and exceptional guest experience.
• Monitor booking details and follow up on outstanding confirmations or amendments.
• Maintain organised reservation records and ensure all administrative tasks are completed to a high standard.

Skills

Attention to detail

Organisational skills

Strong communication

Time management

Independent worker

High-volume bookings

Tools

Innkeeper reservation system

Job description

Job Description

Reservationist - Luxury Safari Tented Camp | Hazyview, Mpumalanga

Kendrick Recruitment is seeking a highly organised, meticulous and detail-oriented Reservationist to join a luxury safari tented camp in Hazyview, Mpumalanga. The ideal candidate will have a passion for hospitality, excellent administrative skills and the ability to manage a high volume of bookings with exceptional accuracy and efficiency.

Key responsibilities:

• Manage and process guest reservations, ensuring all bookings are captured accurately and handled professionally.
• Oversee booking-related administration, maintaining accurate records and ensuring all reservation details are correct.
• Coordinate guest transfers and activities, ensuring all arrangements are confirmed and communicated effectively.
• Liaise with guests and relevant departments to ensure a seamless booking process and exceptional guest experience.
• Monitor booking details and follow up on outstanding confirmations or amendments.
• Maintain organised reservation records and ensure all administrative tasks are completed to a high standard.

Requirements:

• Previous experience in a reservations role, preferably within a luxury lodge, safari camp or hospitality environment.
• Exceptional attention to detail, accuracy and organisational skills.
• Experience managing a high volume of reservations independently.
• Knowledge of the Innkeeper reservation system will be advantageous.
• Strong communication and administrative skills.
• A proactive, passionate and reliable approach to work.
• The ability to work independently, manage competing priorities and meet deadlines.

Salary and benefits:

• Salary: R12,000 per month.
• Accommodation provided.
• Meals or a food allowance provided.
• Uniform provided.
• Work cycle of 22 days on duty, followed by 9 days off.

This is an excellent opportunity for a dedicated reservations professional who takes pride in accuracy and enjoys contributing to the smooth operation of a luxury safari destination.