Reservationist

Kendrick Recruitment; eMdlankhomo; On-site; ZAR 122,000 - 146,000; Full time

Benefits offered by this job

Accommodation provided

Meals or food allowance

Uniform provided

22 days on, 9 days off

Job summary

Kendrick Recruitment is seeking a highly organized Reservationist for a luxury safari tented camp in Hazyview, Mpumalanga. You will manage guest reservations, coordinate transfers and activities, and maintain precise records to ensure an exceptional guest experience.

Ideal candidates have experience in reservations within hospitality, superb attention to detail, and the ability to handle a high volume of bookings independently.

Qualifications

• Previous experience in reservations within luxury lodge or hospitality.
• Excellent attention to detail and organisational skills.
• Ability to manage a high volume of reservations independently.
• Strong communication and administrative abilities.

Responsibilities

• Manage and process guest reservations accurately and professionally.
• Oversee reservation administration and maintain precise records.
• Coordinate guest transfers and activities and confirm arrangements.
• Liaise with guests and departments to ensure a seamless booking process.
• Monitor confirmations and amendments and follow up as needed.
• Maintain organised reservation records and complete admin tasks to a high standard.

Skills

Attention to detail

Organisational skills

Communication skills

Independent work

Tools

Innkeeper reservation system

Job description

Reservationist – Luxury Safari Tented Camp | Hazyview, Mpumalanga

Kendrick Recruitment is seeking a highly organised, meticulous and detail-oriented Reservationist to join a luxury safari tented camp in Hazyview, Mpumalanga. The ideal candidate will have a passion for hospitality, excellent administrative skills and the ability to manage a high volume of bookings with exceptional accuracy and efficiency.

Key responsibilities:

• Manage and process guest reservations, ensuring all bookings are captured accurately and handled professionally.
• Oversee booking-related administration, maintaining accurate records and ensuring all reservation details are correct.
• Coordinate guest transfers and activities, ensuring all arrangements are confirmed and communicated effectively.
• Liaise with guests and relevant departments to ensure a seamless booking process and exceptional guest experience.
• Monitor booking details and follow up on outstanding confirmations or amendments.
• Maintain organised reservation records and ensure all administrative tasks are completed to a high standard.

Requirements:

• Previous experience in a reservations role, preferably within a luxury lodge, safari camp or hospitality environment.
• Exceptional attention to detail, accuracy and organisational skills.
• Experience managing a high volume of reservations independently.
• Knowledge of the Innkeeper reservation system will be advantageous.
• Strong communication and administrative skills.
• A proactive, passionate and reliable approach to work.
• The ability to work independently, manage competing priorities and meet deadlines.

Salary and benefits:

• Salary: R12,000 per month.
• Accommodation provided.
• Meals or a food allowance provided.
• Uniform provided.
• Work cycle of 22 days on duty, followed by 9 days off.

This is an excellent opportunity for a dedicated reservations professional who takes pride in accuracy and enjoys contributing to the smooth operation of a luxury safari destination.