Repairs Manager

Dante Personnel; Gauteng; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Dante Personnel Cape Town is seeking an experienced Workshop Manager to lead a high-volume repair operation. You will supervise technicians, manage daily workflow, ensure quality repairs, and drive improvements across the service centre.

The role requires strong leadership, hands-on involvement, and a track record of delivering on turnaround times in a fast-paced workshop environment.

Qualifications

• Matric and relevant technical or trade qualification.
• Minimum 5 years' experience in a workshop/repair/technical environment.
• Experience supervising technicians and managing a high-volume repair operation.
• Experience with job cards or workshop management systems.
• Proven ability to manage daily repair workflow and allocate jobs to technicians.
• Strong leadership and development of the technician team.
• Ownership of all job cards and ensuring accuracy and up-to-date status.
• Monitoring open/ageing repairs and driving completion.

Responsibilities

• Not provided in the ad.

Skills

Team leadership

Problem solving

Quality focus

Time management

Troubleshooting

Organisation

Operations management

Education

Matric

Trade/technical qualification

Tools

Job card systems

Workshop management software

Job description

Minimum requirements:

• Matric Relevant technical qualification or trade qualification
• At least 5 years' experience in a workshop, repair or technical environment
• Previous experience managing or supervising technicians
• Experience managing a high-volume repair operation
• Experience with job card or workshop management systems
• Managing the daily repair workflow and allocating jobs to technicians
• Leading, managing and developing the technician team
• Taking ownership of all job cards and ensuring they are accurate and up to date
• Monitoring open and ageing repairs and driving jobs through to completion
• Managing repair turnaround times and technician productivity
• Ensuring repairs are completed correctly, tested and meet required quality standards
• Monitoring jobs awaiting parts, quotations or customer approval and ensuring these are actively managed
• Investigating repeat repairs and identifying opportunities to improve repair quality
• Working closely with the Spares and Service Centre teams to ensure the smooth flow of repairs
• Ensuring the repair system accurately reflects the status of every job
• Managing escalated technical and customer-related repair issues
• Producing and reviewing repair performance reports and identifying areas for improvement
• Maintaining high standards of housekeeping, safety and discipline within the repair area
• Continuously improving the repair process, productivity and turnaround times
• An experienced workshop, repairs or technical services manager/supervisor
• A strong people leader who knows how to manage and motivate technicians
• Technically minded and able to understand and troubleshoot repair issues
• Highly organised and able to manage a high volume of jobs simultaneously
• Results-driven and focused on turnaround times and productivity
• Comfortable working with job cards, systems and operational reports
• A strong problem solver who takes ownership and follows issues through to resolution
• Detail-oriented, with a strong focus on quality and accuracy
• Comfortable working in a fast-paced operational environment
• A hands-on leader who is prepared to get involved and make things happen

Consultant: Amelia Dienie - Dante Personnel Cape Town - Century City